Add Record Add Record | Suggest Update | Print Version (New Window)
Contact Information
Office Phone Toll free 1-888-242-2100
TTY Phone 1-888-576-8502
Address & Map
Ottawa, ON
View Google Map
Physical Access Not Applicable
Description & Services
Description (Service) Governmental information centre * the Client Support Centre can answer questions about immigration, refugees and citizenship services and programs, and on status of an application in process inside Canada
Hours Agents Mon-Fri 8 am-4 pm, local time, except for statutory holidays * Automated telephone service Mon-Sun 24 hours
Areas Served Canada
Eligibility No restrictions
Application There is no general email address for inquiries * applicants must visit the website or call the toll free number for more information * application forms are available on the website
Languages English ; French
Fees None - For information services
Other Details
Legal Status (40) Federal Government
Funding Federal
Date Updated 13 Aug 2018
Service Categories Citizenship Application Assistance ; Citizenship Application Forms ; Citizenship Education ; Federal Government Information Services ~ Immigration Issues ; Immigration Application Forms ; Permanent Resident Cards ; Social Insurance Fraud Reporting ~ Immigration Issues

For Information on non-emergency social service programs contact 211 available to answer your questions 24 hours a day, 7 days a week. Data provided by Volunteer & Information Quinte 613-969-8862.

Every effort is made to ensure that the information in this database is accurate, up-to-date, and comprehensive. Volunteer and Information Quinte and its partners cannot assume liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality. Brought to you by VOLUNTEER AND INFORMATION QUINTE and CIOC