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Contact Information
Office Phone 613-233-8478
Fax 613-233-9881
Primary Contact Anne Wilson, Intake Worker
Primary Executive Franca DiDiomete, Executive Director
Alternate Executive Isabelle Massip, President, Board of Directors
Address & Map
310 Olmstead St
Ottawa, ON K1L 7K3
View Google Map
Physical Access Fully Accessible
Description & Services
Description (Service) Counselling and support services for individuals and families 
* Regional lead agency for Support Services Network for Male Survivors in Ontario (Eastern Region) 
* Individual and group counselling for male survivors of sexual abuse (English and French) 
* Counselling Program: Individual, couple, family and group counselling * counselling services for newcomers, victims of torture, sexual abuse survivors, adults from dysfunctional families * therapeutic, educational and problem solving groups * workshops and presentations * individual and systems level advocacy (English and French) 
* Counselling and Play Therapy for children 5-12 years of age (English and French) 
* Family Violence Programs: Program for Francophone women victims of partner abuse, including groups for women 50 and over 
* Child Witness Program: An early intervention program for francophone children who have witnessed partner abuse and group for their mothers 
* Program for Francophone women who have experienced sexual abuse as adults or as children 
* Transitional Support Program for women and children leaving an abusive relationship (English and French) 
* New Directions Program: An educational program for persons who have been abusive to their partners, with a partner outreach component (English and French) 
* Child and Youth Witness Support Program: Support to children and their families through the criminal justice process, court preparation for children and youth (English and French) 
* Caring Dads Parenting Program for men (in partnership with CAS) 
* Walk-in Mental Health Clinic 
Services are offered at the main agency and at three community resource centres: Vanier Community Service Centre * Lowertown Community Resource Centre * Orleans-Cumberland Community Resource Centre
Hours Administration Mon-Fri 9 am-5 pm * Summer hours Mon-Fri 9 am-4:30 pm * Program hours days and evenings until 8 pm
Areas Served Ottawa
Eligibility Ages: 3 year(s) and up 
Individuals 3 years and older
Application Call, e-mail or visit website for more information
Languages English ; French - Designated Agency under the French Language Services Act ; American Sign Language (ASL) ; Quebec Sign Language (LSQ) ; Interpretive Services
Fees Service - Some fees may apply, although on a sliding fee scale
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Other Details
Legal Status (50) Non Profit
Established 1940
Funding City / Town ; Provincial - Ministry of the Attorney General * Ministry of Children, Community and Social Services * Ministry of Health and Long-Term Care * Local Health Integration Network ; Donations - Charitable Registration Number: 118841105 RR0001 ; United Way
Elections The Board of Directors is elected.
Print Material Pamphlets
Date Updated 16 Nov 2018
Service Categories Anger Management ~ Spouse/Intimate Partner Abusers ; Art Therapy ~ Children ; Child Guidance ; Family Counselling ; Family Counselling Agencies ; General Counselling Services ; Individual Advocacy ; Relationship Workshops ; Self Esteem Workshops ; Sexual Assault Counselling ~ Men ; Spouse/Intimate Partner Abuse Counselling ~ Abused Women ; Subject Specific Public Awareness/Education ~ Mental Health Issues

For Information on non-emergency social service programs contact 211 available to answer your questions 24 hours a day, 7 days a week. Data provided by Volunteer & Information Quinte 613-969-8862.

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