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Community Resources

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COVID-19 Resources

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Ottawa. City Operations

Site: Ottawa - Carling Ave

Service: Emergency and Protective Services - Fire Services

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Contact Information
Office Phone 613-580-2860
Toll Free Phone 1-866-261-9799
After Hours Phone 3-1-1 ; 613-580-2400
TTY Phone 613-580-2401
Crisis Phone Fire 9-1-1
Fax 613-580-2864
E-Mail 311@ottawa.ca
Website ottawa.ca/en/residents/emergency-services/ottawa-fire-services
Primary Contact Gwen Lewis, Acting Division Chief of Prevention; Phone: 613-580-2424 ext 29458
Alternate Contact Shannon Suzuki, Acting Assistant Division Chief, Public Education; Phone: 613-580-2424 ext 29454
Volunteer Coordinator Paul Hutt, Deputy Chief, Operations & Special Operations; Phone: 613-580-2424 ext 29455
Primary Executive Kim Ayotte, Fire Chief; Phone: 613-580-2424 ext 29411
Alternate Executive Anthony DiMonte, General Manager, Emergency & Protective Services; Phone: 613-580-2424 ext 22458
Address & Map
1445 Carling Ave
Ottawa, ON K1Z 7L9
 
View Google Map
Physical Access Fully Accessible
Description & Services
Description (Service) Service personnel are highly trained to respond to a wide variety of emergency and non-emergency incidents including fires, rescues and medical and hazardous-material emergencies * responsible for fire prevention, public education and emergency preparedness programs. 
 
Fire Services: Suppression * Hazardous Materials * Carbon Monoxide * Rescue and Tiered Response to medical calls * Rural Water Delivery 
 
Prevention and Education Program: Safety tips for babysitters * Inspections * Farm Fires * Open-Air Burning * Propane Safety * Juvenile Fire-Setters Program * In case of fire in your home * Fire-Escape Planning * Using Fire Extinguishers * High Rise Fires * Response after a fire
Hours Office hours Mon-Fri 8:30 am-4:30 pm * Inspections Mon-Fri 7:30 am-4:45 pm * Prevention and education negotiable
Areas Served Ottawa (City of)
Eligibility No restrictions
Application Call to be directed to the appropriate division
Languages English ; French
Fees Service - Fees for some services
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Other Details
Social Media Twitter Twitter: twitter.com/OttFire
Legal Status (10) Local Government
Established New City of Ottawa: 2000
Funding City / Town
Elections City Council is elected.
Date Updated 02 Oct 2019
Subjects
Service Categories Emergency Preparedness and Response Planning ; Fire Prevention Information ; Fire Services

For Information on non-emergency social service programs contact 211 available to answer your questions 24 hours a day, 7 days a week. Data provided by Volunteer & Information Quinte 613-969-8862.

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