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Contact Information
Office Phone 24 hours 613-238-8420
Toll Free Phone 1-877-818-0884
Fax 613-238-1306
Primary Contact Lina Lalonde, Intake Coordinator; Phone: 613-238-8420 ext 223
Alternate Contact Micheline Regis, Intake coordinator; Phone: 613-238-8420 ext 241
Primary Executive Valerie Bishop de-Young, Executive Director; Phone: 613-238-8420 ext 259; Email:
Address & Map
250 City Centre Ave, Suite 700
Ottawa, ON K1R 6K7
View Google Map
Physical Access Fully Accessible
Description & Services
Description (Service) Home support, personal support, attendant care services

Programs include, but are not limited to, palliative care, acute and chronic and/or progressive illness, mental illness and families in crisis.

Specialized programs designed for:
* the terminally ill
* people living with Acquired immunodeficiency syndrome (AIDS) / Human immunodeficiency virus infection (HIV)
* people living with Alzheimer's disease, mental illness or permanent physical disabilities

Champlain Central Application for Attendant Services: Central registration point where people with physical disabilities apply for attendant services across the Champlain Local Health Integration Network (LHIN)

Attendant Services: Administers the Attendant Care Outreach Program (ACOP) that provides attendant care services to people with permanent physical disabilities who are able to direct their own care.
Hours Mon-Sun 24 hours
Areas Served Ottawa (City of)
Eligibility Ages: 16 year(s) and up 
Attendant care services : individuals 16 years and older who: 
* are able to direct their own care 
* have a permanent physical disability 
* are able to receive the care at home, at work or at school 
* have an Ontario Health card 
Criteria different for other programs, call the office for the details
Application Call for information, the process of registration varies according to program
Languages English ; French
Fees Service - Fees vary with the level of service requested * subsidies may be available
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Other Details
Legal Status (50) Non Profit ; (51) Registered Charity
Established 1955
Funding City / Town - City of Ottawa ; Provincial - Ministry of Health and Long-Term Care * Local Health Integration Network ; Donations - Charitable Registration Number: 108185133 RR0001 ; Fees
Elections The Board of Directors is elected.
Print Material Pamphlets * Newsletter
Date Updated 28 Feb 2019
Service Categories Attendant Services for People With Disabilities ; Attendant Services for People With Disabilities ~ Physical Disabilities ; Condition Specific Treatment ; Home Health Care ; Housing Search Assistance ; Long Term Care Options Counselling ; Palliative Care ~ Terminal Illness ; Personal Care ; Podiatry/Foot Care ; Respite Care

For Information on non-emergency social service programs contact 211 available to answer your questions 24 hours a day, 7 days a week. Data provided by Volunteer & Information Quinte 613-969-8862.

Every effort is made to ensure that the information in this database is accurate, up-to-date, and comprehensive. Volunteer and Information Quinte and its partners cannot assume liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality. Brought to you by VOLUNTEER AND INFORMATION QUINTE and CIOC