coronavirus  Coronavirus (COVID-19) Resources and Information

Many services listed in the Hasting Prince Edward Community Services Directory have reduced hours or are currently closed to the public. We advise that you call ahead to confirm services are open and available before attending in person.

Community Resources

Please refer to the following listings for further information:
COVID-19 Resources

Help Us Keep Your Information Current

Please notify us of any temporary changes to your regular services as a result of the COVID-19 pandemic by emailing VIQ direct at info@viq.ca with updates to your listings and/or emerging services. Please include your complete agency name and a contact person for follow up.

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Contact Information
Office Phone 3-1-1 * 613-580-2400
Toll Free Phone 1-866-261-9799
TTY Phone 613-580-2401
Website www.ottawa.ca/
Address & Map
Ottawa City Hall
110 Laurier Ave W
Ottawa, ON K1P 1J1
 
View Google Map
Physical Access Fully Accessible
Description & Services
Description (Service) COVID-19 (31 Mar 2020): Due to COVID19, the City of Ottawa has launched a formal donation process for residents/businesses able to donate commercial-grade personal protective equipment (PPE) for emergency responders and front-line worker. See here for list of supplies (in original packaging) that will be accepted. To donate, please email donations@ottawa.ca with details and quanitity of supply and the City will arrange a drop-off or pick-up.

Information line * provides information about accessing emergency services * municipal government resource information

In My Neighbourhood: Offers a quick way for residents to locate schools, libraries, parks, recreation facilities, community services, events and land development applications throughout the city * accessible from a desktop PC, mobile phone, and tablet device and leverages location-aware features to automatically find the user's location * an AODA-compliant version is also available for persons with disabilities. Click here to launch the application.
Hours Emergencies Mon-Sun 24 hours
Areas Served Ottawa (City of)
Eligibility No restrictions
Application Call, e-mail or visit website for more information.
Languages English ; French
Fees None
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Other Details
Social Media Facebook Facebook: www.facebook.com/cityofottawa
Flickr Flickr: www.flickr.com/photos/cityofottawa
Instagram Instagram: www.instagram.com/cityofottawa/
RSS RSS: ottawa.ca/en/city-hall/your-city-government/policies-and-administrative-structure/protocols#rss-feeds
Twitter Twitter: twitter.com/ottawacity
YouTube YouTube: www.youtube.com/user/cityottawa
Legal Status (10) Local Government
Funding City / Town - City of Ottawa
Date Updated 13 Aug 2018
Subjects
Service Categories 311 Services ; City Government Information Services ; Disaster Response Services ; General Disaster Information ; Home/Community Care Financing Programs ~ Older Adults ; Home/Community Care Financing Programs ~ People With Disabilities ; Medical Equipment/Assistive Technology Donation Programs ~ COVID-19

For Information on non-emergency social service programs contact 211 available to answer your questions 24 hours a day, 7 days a week. Data provided by Volunteer & Information Quinte 613-969-8862.

Every effort is made to ensure that the information in this database is accurate, up-to-date, and comprehensive. Volunteer and Information Quinte and its partners cannot assume liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality. Brought to you by VOLUNTEER AND INFORMATION QUINTE and CIOC