Ottawa. City Operations

Site: Ottawa - Laurier Ave W - City Hall

Service: By-law and Regulatory Services - Enforcement and Inspections

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Contact Information
Office Phone 24 hours 3-1-1 * 613-580-2400 * select 1 for English or 2 for French
Toll Free Phone 1-866-261-9799
TTY Phone 613-580-2401
Website ottawa.ca/en/residents/laws-licenses-and-permits/laws
Primary Executive Steve Kanellakos, City Manager; Phone: 613-580-2424 ext 25657; Fax: 613-580-2843
Address & Map
Client Service Centre
110 Laurier Ave W
Ottawa, ON K1P 1J1
 
View Google Map
Physical Access Fully Accessible
Description & Services
Description (Service) The City upholds several by-laws to protect health, safety and peace. The By-law and Regulatory Services Branch handles many of these by-laws: animal care and control * care of streets * minimum temperature (rental units) * parking * inadequate yard maintenance * business licensing * discharge of firearms * fence height * noise * park * pool enclosures * portable and temporary signs * smoking in a public place or workplace * taxis * weeds 
 
Unless the matter goes to court, the resident's name, address and telephone number will be kept confidential. Usually, a courtesy warning is issued for a first offense. Should the matter proceed to Court it may be necessary for the complainant to attend as witness to the violation or the case may be dismissed.
Hours Online service Mon-Sun 24 hours
Areas Served Ottawa
Eligibility No restrictions
Application Report a possible by-law violation related to the following on serviceottawa.ca: animal care and control * care of streets * minimum temperature (rental units) * parking * inadequate yard maintenance

Call 3-1-1 to report a possible violation related to the issues mentioned above or the following: business licensing * discharge of firearms * fence height * noise * park * pool enclosures * portable and temporary signs * smoking in a public place or workplace * taxis * weeds
Languages English ; French
Fees None
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Other Details
Social Media Facebook Facebook: www.facebook.com/cityofottawa
Flickr Flickr: www.flickr.com/photos/cityofottawa
Instagram Instagram: www.instagram.com/cityofottawa/
RSS RSS: ottawa.ca/en/city-hall/your-city-government/policies-and-administrative-structure/protocols#rss-feeds
Twitter Twitter: twitter.com/ottawacity
YouTube YouTube: www.youtube.com/user/cityottawa
Legal Status (10) Local Government
Established New City of Ottawa: 2000
Funding City / Town
Elections City Council is elected.
Date Updated 18 Jul 2019
Subjects
Service Categories 311 Services ; Abandoned Vehicle Reporting/Removal ; Air Pollution Control ; Animal Regulation ; Land Use Planning and Regulation Services ; Noise Abatement ; Public Nuisance Reporting ; Public Parking ; Weed Abatement/Brush Control

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