Important Notice

To find information about the COVID-19 virus, visit the Public Health Agency of Canada's website.

We are working hard to update the information for first priority services in our database. To find a list of resources with confirmed COVID-19 related closures or notices, click here.
Add Record Add Record | Suggest Update | Print Version (New Window)
Contact Information
Office Phone 613-233-4443
TTY Phone 613-233-0651
Fax 613-233-2062
Primary Contact Rachelle Meloche, Administrative Assistant; Phone: 613-233-4443 ext 2107
Volunteer Coordinator Adrienne Vicente, Volunteer Coordinator; Phone: 613-233-4443 ext 2510; Email:
Primary Executive Simone Thibault, Executive Director; Email:
Alternate Executive Koreen Fahey, Director of Community Development, Health Promotion and Early Years
Address & Map
420 Cooper St
Ottawa, ON K2P 2N6
View Google Map
Physical Access Fully Accessible
Description & Services
Description (Service) Integrated social services 
* Counselling Services * crisis support * support groups * social skills development * information and referral 
* Child and Family Programs: Early Years Caregivers Playgroup: Well Baby and Breastfeeding Drop-in * healthy baby weigh-in * lactation consultation * Tiny Toes Playgroup (children 1 year and under and parents) * Early Years Parents Playgroup (children 6 years and under and parents) * Early Learning and Health Drop-in (2-5 years old and parents) * Dental Screening Services * Baby Cupboard emergency supplies once a month (diapers, formula and clothes) * Home Visiting for families requiring support with children * Community Outreach * parenting programs * Parent/Caregiver Workshops * Family Events * Toy Lending Library * Well Baby and Breastfeeding Support Drop-in (birth to 6 months of age) * Early Years Caregiver Playgroup (for caregivers with children 6 years and under) * Welcome Baby Prenatal Nutrition Drop-in 
* Community Initiatives: Centretown Good Food Box, a food buying community-based program that provides access to low cost fresh fruits and vegetables 
* Health education and support for gay, lesbian, bisexual, transgender, two-spirit and questioning community members: health education and support programs * Training/ Capacity Building for Service Providers and Educators to address homophobia and transphobia * LGBTQ+ newcomers monthly drop-in groups 
* Homeless Initiative: support for people living on the street or in shelters * health care, outreach and assistance to obtain a health card, ID 
* Contact Ottawa: voice mail box program for those who are not able to keep their phone line 
Other programs: Stress Reduction Program (in English only) * Stop Smoking program (8-week program) * Meditation and movement practices mindfulness through breathing, body awareness and meditation * Seniors Drop-in * Exercise Group * Income Tax Clinic * Shower services
Hours Centre Mon-Fri 8:30 am-8 pm 
Primary Care Mon-Wed 8:30 am-8 pm, Thu 1 pm-8 pm, Fri 8:30 am-8 pm  
Social Services Walk-in Mon-Fri 1 pm-3:30 pm 
ID Assistance and counselling Mon, Tue, Wed, Fri 9 am-11:30 am 
Shower services Mon, Tue, Wed, Fri 9 am-11:30 am
Areas Served Ottawa
Boundaries North-South: Wellington St to Rideau River * East-West: Rideau Canal to Bronson Ave
Eligibility People who live within the service area: 
* Well-baby & Breastfeeding Support Drop-in: birth to 6 months of age 
* Tiny Toes Playgroup: for children 1 year and under and parents 
* Early Years Caregiver Playgroup: for Caregivers with children 6 years and under  
* Early Years Parents Playgroup: for children 6 years and under and parents 
* Home Visiting: young children 0-6 years of age and parents
Application To find which Community Health and Resource Centre serves a specific area, click here.
Languages English ; French
Fees Program - Contact Ottawa $20 for three months (2019) ; None - For other services
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Other Details
Social Media Facebook Facebook:
Twitter Twitter:
Legal Status (50) Non Profit
Established 1969
Funding City / Town ; Provincial - Ministry of Health and Long-Term Care * Ministry of Children, Community and Social Services * Local Health Integration Network ; Donations - Charitable Registration Number: 106903073 RR0001
Elections The Board of Directors is elected.
Date Updated 10 Jul 2019
Service Categories Arts and Crafts Instruction ; Baby Clothing ; Bereavement Support Groups ; Breastfeeding Support Programs ; Children's Play Groups ; Community Mental Health Agencies ; Cooking Classes ; Dental Screening ~ Children ; Diapers ; Drop In Centres for People at Risk ~ Older Adults ; Early Childhood Family Centres ; Food Collection and Storage ; Formula/Baby Food ; General Counselling Services ; General Health Education Programs ; General Mental Health Information/Education ; Home Management Instruction ; Identification Clinics ; Independent Spiritual Pursuits ; Nutrition Education ; Parent/Child Activity Groups ; Parenting Skills Classes ; Physical Fitness ; Political Action/Lobbying Groups ~ Older Adult/Aging Issues ; Professional Skills Development Support ~ LGBTQ Issues ; Public Showers/Baths ; Senior Ride Programs ; Spouse/Intimate Partner Abuse Counselling ~ Spanish Community ~ Abused Women ; Stress Management ; Subject Specific Public Awareness/Education ~ Caregiver Issues ; Subject Specific Public Awareness/Education ~ Parenting Issues ; Tax Preparation Assistance ; Toy Libraries/Toy Loan Programs ; Well Baby Drop In Centres

For Information on non-emergency social service programs contact 211 available to answer your questions 24 hours a day, 7 days a week. Data provided by Volunteer & Information Quinte 613-969-8862.

Every effort is made to ensure that the information in this database is accurate, up-to-date, and comprehensive. Volunteer and Information Quinte and its partners cannot assume liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality. Brought to you by VOLUNTEER AND INFORMATION QUINTE and CIOC