Tel-Aide Outaouais

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Contact Information
Office Phone Crisis lines, Ottawa 613-741-6433 ; Gatineau 819-775-3223
Toll Free Phone Crisis line, toll free 1-800-567-9699
Fax 1-888-765-7040
Primary Contact Lorraine Payant, Administrative Assistant
Volunteer Coordinator Mélanie Boucher; Email:
Primary Executive Monique Chartrand, Executive Director; Phone: 819-776-2649 ext 203; Email:
Address & Map
Ottawa, ON
View Google Map
Mailing Address PO Box 7218 
Stn Vanier 
Ottawa, ON K1L 8E3
Physical Access Not Applicable
Description & Services
Description (Service) Confidential listening and crisis intervention service * available by telephone
Hours Mon-Sun 24 hours
Areas Served Gatineau ; Ottawa (City of)
Eligibility Francophone population of Ottawa and Outaouais valley
Application Call, e-mail or visit website for more information
Languages French
Fees None
Other Details
Legal Status (50) Non Profit
Established 1974
Funding City / Town - City of Ottawa ; Provincial - Agence de développement de réseaux locaux de services de santé et de services sociaux ; Fundraising ; Donations - Charitable Registration Number: 108066952 RR0001 ; United Way - Centraide Outaouais
Elections The Board of Directors is elected.
Print Material Brochures * Posters * Magnetic cards
Date Updated 25 Jul 2019
Service Categories General Crisis Intervention Hotlines ~ Francophone Community ; Talklines/Warmlines ~ Francophone Community

For Information on non-emergency social service programs contact 211 available to answer your questions 24 hours a day, 7 days a week. Data provided by Volunteer & Information Quinte 613-969-8862.

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