coronavirus  Coronavirus (COVID-19) Resources and Information

Many services listed in the Hasting Prince Edward Community Services Directory have reduced hours or are currently closed to the public. We advise that you call ahead to confirm services are open and available before attending in person.

Community Resources

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COVID-19 Resources

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Contact Information
Office Phone 613-596-5626
Fax 613-596-1870
Primary Contact Nancy Dudman, Administrative Assistant; Email:
Primary Executive Sandy Wooley, Executive Director; Email:
Address & Map
Emerald Plaza
1547 Merivale Rd, Unit 240, 2nd Flr
Ottawa, ON K2G 4V3
View Google Map
Physical Access Fully Accessible
Description & Services
Description (Service) Integrated social services for the Nepean, Rideau and Osgoode area (some programs are offered to all residents of Ottawa) * information and referral * counselling for individuals, couples, youth and families * community development * violence against women services * elder abuse response and referral * youth programs * after school kids programs * playgroups (0-6 years) * health promotion groups * referral to emergency food programs for residents of Nepean, Rideau and Osgoode Townships * Baby Cupboard (diapers) * Diabetes Education Program * Good Food Box * Tools 4 School * Income tax preparation assistance * financial counselling services * general legal advice, notarization of documents and affidavits 
Referral to following programs: Toy Mountain * The Snowsuit Fund * Christmas Exchange * various programs/services provided during the holiday season by local faith and community groups
Hours Mon, Wed, Fri 8:30 am-4:30 pm, Sep-Jun * Tue, Thu 8:30 am-8 pm * Mon, Wed, Fri 8:30 am-4 pm, Jul-Aug * Closed for lunch from 12 noon-1 pm each day * Legal services drop-in last Thu of the month 1 pm-4 pm * 2nd Thu of the month 9 am-12 noon, 1 pm-4 pm * Walk-in Counselling Clinic Thu 1:30 pm-8 pm, last appointment at 6:30 pm
Areas Served Ottawa (City of)
Eligibility Varies: some for residents of Nepean, Osgoode and Rideau Townships; some for all Ottawa residents
Application Call or send an email.
Languages English ; French - Some programs
Fees None
Other Details
Social Media Facebook Facebook:
Twitter Twitter:
Legal Status (50) Non Profit
Established 1990
Funding City / Town ; Provincial ; Federal
Elections The Board of Directors is elected.
Print Material Pamphlets * flyers * newsletters * posters * annual reports
Date Updated 15 Oct 2019
Service Categories Adolescent/Youth Counselling ; Children's Play Groups ; Christmas Programs ; Comprehensive Information and Referral ; Condition Specific Treatment ~ Diabetes ; Diapers ; Early Childhood Family Centres ; Early Literacy Development Programs ; Elder Abuse Prevention ; Family Counselling ; Family Life Education ; Family Support Centres/Outreach ; Food Bank Referral Programs ; Formula/Baby Food ; General Counselling Services ; Good Food Boxes ; Legal Counselling ; Neighbourhood Multipurpose Centres ; Notary Public Services ; Spouse/Intimate Partner Abuse Counselling ~ Abused Women ; Tax Preparation Assistance ; Wellness Programs ; Youth Enrichment Programs

For Information on non-emergency social service programs contact 211 available to answer your questions 24 hours a day, 7 days a week. Data provided by Volunteer & Information Quinte 613-969-8862.

Every effort is made to ensure that the information in this database is accurate, up-to-date, and comprehensive. Volunteer and Information Quinte and its partners cannot assume liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality. Brought to you by VOLUNTEER AND INFORMATION QUINTE and CIOC