Ottawa. City Operations

Site: Ottawa - Laurier Ave W - City Hall

Service: Client Service Centres

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Contact Information
Office Phone 3-1-1 ; 613-580-2400, select 1 for English or 2 for French
Toll Free Phone 1-866-261-9799
TTY Phone 613-580-2401
Address & Map
Ottawa City Hall
110 Laurier Ave W
Ottawa, ON K1P 1J1
View Google Map
Physical Access Fully Accessible
Description & Services
Description (Service) Accept payments for a variety of City products and services such as: tax * parking tickets * water bills * permit and license renewals * marriage licenses * birth and death registration * municipal parking permits * animal licensing * building and development permit applications * recreation program registration * Commissioner of Oaths services * see separate records for details 
The Client Service Centres : 
* Laurier Clienbt Service Centre in Ottawa, Ottawa City Hall, 110 Laurier Ave W, 1st Flr, Ottawa, K1P 1J1; Mon-Fri 8:30 am-5 pm 
* Nepean Client Service Centre, 101 Centrepointe Dr, Ottawa, K2G 5K7; Mon-Fri 8:30 am-4:30 pm 
* Walter Baker Sports Centre, 100 Malvern Dr, Ottawa, K2J 2G5; Mon-Fri 8 am-8 pm 
* OrlĂ©ans Client Service Centre, 255 Centrum Blvd, Ste 100, Ottawa, K1E 3V8; Mon-Fri 8:30 am-4:30 pm 
* Kanata Client Service Centre, 580 Terry Fox Drive, Main level, Kanata, K2L 4C2; Mon-Fri 8:30 am-4:30 pm 
* Metcalfe Client Service Centre, 8243 Victoria St, Metcalfe, K0A 2P0; Tue 8:30 am-4:30 pm 
* West Carleton Client Service Centre, 5670 Carp Rd, Kinburn, K0A 2H0; Wed 8:30 am-4:30 pm 
* North Gower Client Service Centre, 2155 Roger Stevens Dr, North Gower, K0A 2T0; Thu 8:30 am-4:30 pm 
Visit the website for information on what services are available at what location; note that some services aren't offered after a certain hour 
The Government Service Centre in Ottawa, located at Ottawa City Hall is a one-stop service centre for access to information or services from all three levels of government (Government of Canada, Province of Ontario and City of Ottawa).
Hours Varies, visit the website for details
Areas Served Ottawa
Eligibility No restrictions
Application The complete list of Client Service Centres is available on the website * some payments can also be made online, visit
Languages English ; French
Fees Service
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Other Details
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Legal Status (10) Local Government
Established New City of Ottawa: 2001
Funding City / Town
Elections City council is elected.
Date Updated 11 Mar 2019
Service Categories Building and Safety ; City Government Information Services ; Commissioner of Oaths ; Criminal and Civil Fine Collection Offices ; Disability Parking Permits ; Local Tax Collection Agencies ; Property Tax Information ; Residential Parking Permits

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