coronavirus  Coronavirus (COVID-19) Resources and Information

Many services listed in the Hasting Prince Edward Community Services Directory have reduced hours or are currently closed to the public. We advise that you call ahead to confirm services are open and available before attending in person.

Community Resources

Please refer to the following listings for further information:
COVID-19 Resources

Help Us Keep Your Information Current

Please notify us of any temporary changes to your regular services as a result of the COVID-19 pandemic by emailing VIQ direct at with updates to your listings and/or emerging services. Please include your complete agency name and a contact person for follow up.

Lebanese and Arab Social Services Agency

Add Record Add Record | Suggest Update | Print Version (New Window)
Contact Information
Office Phone 613-236-0003 ; 613-236-3111
Fax 613-236-6886
Primary Contact Dounia Rizk, Administrative Assistant; Phone: 613-236-0003 ext 221 * 613-236-3111 ext 221; Email:
Primary Executive Fred Awada, Executive Director; Phone: 613-236-0003 ext 222 * 613-236-3111 ext 222
Address & Map
2410 Holly Lane
Ottawa, ON K1V 7P1
View Google Map
Mailing Address c/o Fred Awada
Physical Access Fully Accessible
Description & Services
Description (Service) COVID-19 (2 Apr 2020) Suspended all one-on-one services and group info sessions until further notice *call the Hotline at 613-286-7357 from 8:30 till 4:30 pm for questions and your phone request will be directed to the appropriate counsellor

Settlement and social services agency * in the process of developing and improving integration tools and resources that effectively support their clients in receiving timely and relevant services that meet their needs and facilitate the access of available services

Settlement Program (formerly Immigrant Settlement and Adaptation Program) -- orientation programs, language and skills training to help facilitate employment, and programs to welcome newcomers to the community * may provide needs and eligibility assessments, pre- and post-arrival information and referral, job search and employment counselling, assistance to establish social and professional networks to promote community engagement, and assistance to access a range of settlement services * also offers crisis counselling
Hours Mon-Fri 8:30 am-4 pm
Areas Served Ottawa (City of)
Eligibility Newcomers and immigrants and citizens
Application Call, e-mail or visit website for more information.
Languages English ; French ; Arabic ; Armenian
Fees None - In-house services * some fees may apply in accessing third party services
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Other Details
Social Media Facebook Facebook:
LinkedIn LinkedIn:
Twitter Twitter:
Legal Status (50) Non Profit
Established 1989
Funding Federal - Citizenship and Immigration Canada ; Donations - Charitable Registration Number: 135253508 RR0001 ; United Way
Elections The Board of Directors is elected.
Print Material Brochures * flyers
Date Updated 02 Apr 2020
Service Categories Community Involvement Programs ~ Middle East Community ; Cultural Transition Counselling ~ Middle East Community ; Immigrant Rights Groups ; Immigrant/Refugee Employment Programs ; Newcomer Settlement Services ; Newcomer Settlement Services ~ Middle East Community ; Planning/Coordinating/Advisory Groups ~ Middle East Community ; Specialized Information and Referral ~ Immigration Issues ; Tax Preparation Assistance

For Information on non-emergency social service programs contact 211 available to answer your questions 24 hours a day, 7 days a week. Data provided by Volunteer & Information Quinte 613-969-8862.

Every effort is made to ensure that the information in this database is accurate, up-to-date, and comprehensive. Volunteer and Information Quinte and its partners cannot assume liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality. Brought to you by VOLUNTEER AND INFORMATION QUINTE and CIOC