Youth Services Bureau of Ottawa

Site: Ottawa - Queensview Dr

Service: Crisis Chat Service

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Contact Information
Public Comments Hours are Thu-Sun 4 pm-10 pm until January 3rd, 2019.
Office Phone Administration 613-729-1000
Crisis Phone 613-260-2360 ; 1-877-377-7775
Primary Contact Suzanne Fraser, Director, Communications
Alternate Contact Communications Manager
Primary Executive Joanne Lowe, Executive Director; Email:
Address & Map
2675 Queensview Dr
Ottawa, ON K2B 8K2
View Google Map
Physical Access Fully Accessible
Description & Services
Description (Service) Online chat services for youth experiencing a crisis * supportive listening * immediate counselling * information on resources and service providers * referrals to child and youth service providers
Hours Mon-Sun 24 hours
Areas Served Ottawa (City of) ; Prescott and Russell United Counties ; Renfrew County ; Stormont, Dundas and Glengarry United Counties
Eligibility Ages: 18 year(s) and under 
Youth 18 years and under experiencing a crisis or their family members
Application Acess the chat service online
Languages English ; French - Designated Agency under the French Language Services Act
Fees None
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Other Details
Social Media Facebook Facebook:
Instagram Instagram:
Twitter Twitter:
YouTube YouTube:
Legal Status (50) Non Profit ; (51) Registered Charity
Established 1960
Funding City / Town ; Provincial - Ministry of Children and Youth Services * Ministry of Health and Long-Term Care * Ministry of Advanced Education and Skills Development ; Federal ; Donations - Charitable Registration Number 108228545 RR0001 ; United Way
Elections The Board of Directors is elected.
Date Updated 14 Jan 2020
Service Categories Internet Based Crisis Intervention ~ Youth

For Information on non-emergency social service programs contact 211 available to answer your questions 24 hours a day, 7 days a week. Data provided by Volunteer & Information Quinte 613-969-8862.

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