coronavirus  Coronavirus (COVID-19) Resources and Information

Many services listed in the Hasting Prince Edward Community Services Directory have reduced hours or are currently closed to the public. We advise that you call ahead to confirm services are open and available before attending in person.

Community Resources

Please refer to the following listings for further information:
COVID-19 Resources

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Contact Information
Office Phone 613-741-5590
Crisis Phone 24 hours 613-789-1141
Fax 613-748-8311
Primary Contact Ida Kakekagumick, IT Systems Maintenance / Reception; Phone: 613-741-5590 ext 221; Email:
Alternate Contact Paulette John, Executive Assistant; Phone: 613-741-5590 ext 257; Email:
Primary Executive Mary Daoust, Executive Director; Phone: 613-741-5590 ext 228
Address & Map
1155 Lola St, Suite 100
Ottawa, ON K1K 4C1
View Google Map
Physical Access Fully Accessible
Description & Services
Description (Service) COVID-19 (30 Mar 2020): Due to COVID19, programming at Lola St location is suspended until further notice. Shelter services, Housing First services and STORM outreach services are still available. See Facebook Page for latest updates. 
Services and programs for First Nations, Inuit and Métis women, children, youth, elders and families 
Shelter for abused women and their children 
Counselling: general * family * sexual abuse * addictions 
Sacred Child program: child care for clients accessing programs and services * respite care 
Healing circles * cultural / spiritual teachings * 50 years and over grandmothers groups * youth programs * visiting elders * employment training * employment counselling * advocacy and referral * hospital visits * art therapy * crafts and workshops * accompaniment and support to legal proceedings and other appointments
Hours Mon-Fri 9 am-5 pm
Areas Served Ottawa
Eligibility First Nations, Inuit and Métis women and children, but all women and children are welcome 
* Counselling, Culture Program and Employment Readiness Program: 16 years and over 
* Sacred Child Program: 0-6 years 
* Youth Program: 7-18 years 
* Employment Counselling: 15 years and older 
* Art Therapy: 5-15 years
Application Registration required * Housing First Case Managers available at Oshki Kizis Lodge 613-789-6876 
Respite care: must be registered with a program and make arrangements 24 hours in advance
Languages English ; French - Limited ; Some First Nations languages
Fees None
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Other Details
Social Media Facebook Facebook:
Instagram Instagram:
Twitter Twitter:
Legal Status (50) Non Profit
Established 1991
Funding City / Town ; Provincial - Ministry of Children, Community and Social Services ; Federal - Human Resources and Skills Development Canada * Health Canada ; Grants - Ontario Women's Directorate ; Donations - Charitable Registration Number: 136843026 RR0001 ; United Way ; Foundation - Community Foundation of Ottawa * Ontario Federation of Indigenous Friendship Centres * Ontario Trillium Foundation * Kagita Mikam * Status of Women * Aboriginal Affairs and Northern Development Canada * Family Services Ottawa ; Heritage Fund of Ottawa, Accenture Inc., Canadian Women's Foundation - Winners, HomeSense, Rogers Media
Elections The Board of Directors is elected.
Print Material Pamphlets
Date Updated 18 Feb 2020
Service Categories Arts and Crafts Instruction ~ Indigenous Communities ~ Women ; Crime Victim Accompaniment Services ~ Indigenous Communities ~ Women ; Drop In Child Care ~ Indigenous Communities ~ Women ; Family Counselling ~ Indigenous Communities ~ Women ; Friendly Outreach Programs ~ Indigenous Communities ~ Women ; General Counselling Services ~ Indigenous Communities ~ Women ; Indigenous Employment Programs ~ Women ; Issue Advocacy ~ Indigenous Communities ~ Women ; Specialized Information and Referral ~ Indigenous Peoples Issues ; Spouse/Intimate Partner Abuse Counselling ~ Indigenous Communities ~ Women ; Subject Specific Public Awareness/Education ~ Indigenous Communities ~ Women ; Traditional Indigenous Healing ; Youth Enrichment Programs ~ Indigenous Communities ~ Women

For Information on non-emergency social service programs contact 211 available to answer your questions 24 hours a day, 7 days a week. Data provided by Volunteer & Information Quinte 613-969-8862.

Every effort is made to ensure that the information in this database is accurate, up-to-date, and comprehensive. Volunteer and Information Quinte and its partners cannot assume liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality. Brought to you by VOLUNTEER AND INFORMATION QUINTE and CIOC