coronavirus  Coronavirus (COVID-19) Resources and Information

Many services listed in the Hasting Prince Edward Community Services Directory have reduced hours or are currently closed to the public. We advise that you call ahead to confirm services are open and available before attending in person.

Community Resources

Please refer to the following listings for further information:
COVID-19 Resources

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Contact Information
Office Phone Intake Worker 613-722-2225 ext 352
Fax 613-722-7570
Primary Executive Rebecca Fromowitz, Interim Executive Director; Phone: 613-722-2225 ext 410; Email:
Alternate Executive Sarah Caspi, Interim Executive Director; Phone: 613-722-2225 ext 246; Email:
Address & Map
2255 Carling Ave, Suite 300
Ottawa, ON K2B 7Z5
View Google Map
Physical Access Fully Accessible
Description & Services
Description (Service) COVID-19 (21 Apr 2020): Due to COVID19, The Counselling Group is offering only live video and/ or telephone mental health counselling services until further notice.

Trained and experienced counsellors provide a full range of counselling and support services for children, adolescents, and adults. * Offers individual, couple/relationship, family, and group counselling using a holistic, client-centered approach, with special sensitivity to cultural and diversity issues.

Counselling services are offered for a variety of issues, including but not limited to: anxiety * depression * self-esteem * relationship issues * chronic pain * domestic violence and abuse * disordered eating * isolation / interpersonal difficulties * lesbian, gay, bisexual, transsexual, transgender, intersex, queer, questioning (LGBTTIQQ) issues * loss / grief / bereavement * parenting * prenatal and post-partum issues * separation and divorce * sexual assault * trauma and post-traumatic stress

Other specialized services available include:
* Counselling and support for automobile injury and trauma
* Eye Movement Desensitization and Reprocessing (EMDR)
* Psycho-educational testing and evaluation
* Transformations: a group anger management program
* Conflict reduction counselling for separated parents
* Social skills groups for children and adolescents (for children aged 7-10 and adolescents aged 11-14)
Hours COVID19: Mon-Thu 9 am-7:30 pm * Fri 9 am-1:30 pm
Areas Served Ottawa
Eligibility Ages: 3 year(s) and up 
Individuals, couples, children and families of all faiths and backgrounds
Application Contact the Intake Worker who will assist in considering all available options
Languages English ; French ; Arabic ; Russian ; Spanish
Fees Service - Sliding fee scale ; Counselling services may be covered by workplace and private health care benefit and insurance plans.
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Other Details
Social Media Facebook Facebook:
LinkedIn LinkedIn:
Twitter Twitter:
Legal Status (50) Non Profit
Established 1980
Funding City / Town - City of Ottawa ; Donations - Charitable Registration Number: 119239358 RR0001 ; United Way ; Fees ; Foundation
Elections The Board of Directors is elected.
Print Material Brochures
Date Updated 11 Dec 2018
Service Categories Academic Counselling ; Adolescent/Youth Counselling ; Anger Management ; Bereavement Counselling ; Cultural Transition Counselling ; Divorce Counselling ; Family Counselling ; Family Counselling Agencies ; General Counselling Services ; Parent Counselling ; Play Therapy ~ Children ; Sexual Assault Counselling ; Spouse/Intimate Partner Abuse Counselling ; Stress Management

For Information on non-emergency social service programs contact 211 available to answer your questions 24 hours a day, 7 days a week. Data provided by Volunteer & Information Quinte 613-969-8862.

Every effort is made to ensure that the information in this database is accurate, up-to-date, and comprehensive. Volunteer and Information Quinte and its partners cannot assume liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality. Brought to you by VOLUNTEER AND INFORMATION QUINTE and CIOC