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Pinecrest Terrace Community House

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Contact Information
Office Phone 613-596-6703
Primary Contact Yolanda Jones, Community House Coordinator; Email:
Address & Map
2483 Iris St W, Unit B
Ottawa, ON K2C 1C7
View Google Map
Physical Access Not Accessible ; Access to the community house is limited. There are no wheelchair ramps or accessible washrooms.
Description & Services
Description (Service) Note (24 Mar 2020): Due to COVID19, the Pinecrest Terrace Food Bank is running on an appointment-only basis until further notice. Call 613-596-6703 Mon-Fri 10 am-3 pm to make an appointment. All other programs are on hold until further notice. 
Offers free social, educational and recreational programs to its residents and those in the surrounding area 
Children’s Programs
* Kids Club (grades 1 to 5): Includes homework help, cooperative games, healthy food instruction, crafts, sports and physical activities, indoor and outdoor recreation, science and technology program, team building activities, field trips 
* Youth Programming (grades 6 to 9): social recreation, social skills development and leadership skills. 
* United Sisters: A weekly girls group (ages 10-15) 
* Snack-e-Sac: Lunch bag program that runs twice weekly. Children going to school are provided with snack filled lunch bags 
* I Love to Programs: Programs offered depending on funding include I Love to Skate * I Love to Swim * I Love to Play Soccer * I Love to Dance 
* ELF: High ratio of adult to child mentorship: each child works at their own pace to improve their literacy skills 
Adult Services
* Adult Art Projects: Offered at various times throughout the year 
* Tenant Circle: Meeting each month with the tenants to discuss issues important to the community 
* Collective Kitchen: Offered periodically: adults from the community come together at the community house to make a home cooked meal 
* Community Garden Group: Tenants from Pinecrest Terrace can produce food collectively in Community Garden.  
Other Services:
* Computer Drop-in: Open throughout the week for people in the community to use the computers and access the internet. Those interested are able to receive help with employment services such as resume and cover letter writing 
* Food Bank: Open three times a week. Halal meat is available. Services users are expected to be served once a month 
* Referrals: Provides referrals to the Caring and Sharing Foundation during the Holiday Season in December and in July/August for the backpack program. Staff are also able to make a variety of referrals based on individual needs 
* Special Events: Every year the organization organizes Canada Day celebrations in the community, Spring Cleaning, Community BBQ, and Summer and Winter Holiday Parties 
* Community Garden
Hours Hours are subject to staff availability, training, and organizational meetings. Please call ahead to confirm program hours. 
* Food Bank: Mon 6 pm-7:30 pm (closed 1st Monday of each month)* Wed 1 pm-3 pm * Fri 9:30 am-11:30 am 
* Kids Club: contact for details 
* Youth Programs (Grades 6-9): contact for details 
* ELF - Excellence in Literacy Foundation (pre-registration): when funds available contact for details 
* Snack-E-Sac: contact for details- during school year 
* Soup Lunch: contact for details, in winter 
* United Sisters: weekly, contact for details
Areas Served Ottawa
Boundaries Pinecrest Terrace Community 
Food Bank: Pinecrest Terrace area: North-South: Hwy 417 to Centerpoint area (boundry is railway tracks) * East-West: Woodroffe Ave to Centrepointe Dr, Baseline Rd, Southwood Dr, Iris St
Eligibility Ages: 6 year(s) and up 
Residents of Pinecrest Terrace Community and surrounding areas, 6 years and older
Application Drop in or call. 
To locate the food bank serving a region, use the Ottawa Food Bank website. * NOTE: be aware the postal code may direct callers living close to a boundary to the wrong food bank. Always inform the callers of this possibility. The clients should provide their address to ensure they are oriented towards the right resource. If you are unsure of a referral, call the Food Bank.
Languages English - Homework Club ; Spanish
Fees None
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Other Details
Social Media Facebook Facebook:
Legal Status (50) Non Profit
Established 1982
Funding City / Town - City of Ottawa ; United Way ; Private - local businesses at Pinecrest Plaza ; Foundation - Ottawa Community Foundation * Max Keeping Foundation * Trillium Foundation * local churches
Date Updated 16 Apr 2019
Service Categories Arts and Crafts Instruction ; Community Meals ; Drop In Centres for People at Risk ; Food Banks ; Food Preparation Facilities ; Homework Help Programs ; Neighbourhood Multipurpose Centres ; School Meals ; Special Libraries ~ Children's Issues

For Information on non-emergency social service programs contact 211 available to answer your questions 24 hours a day, 7 days a week. Data provided by Volunteer & Information Quinte 613-969-8862.

Every effort is made to ensure that the information in this database is accurate, up-to-date, and comprehensive. Volunteer and Information Quinte and its partners cannot assume liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality. Brought to you by VOLUNTEER AND INFORMATION QUINTE and CIOC