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Contact Information
Office Phone 613-248-1343
Fax 613-366-2213
Primary Contact Mirela Dranca, Settlement Program Manager; Phone: 613-248-1343 ext 315; Email:
Alternate Contact Billy Lipanda, Settlement Program Coordinator; Phone: 613-248-1343 ext 305; Email:
Volunteer Coordinator Abdelkader El Habziz, Program Coordinator, Newcomer Welcoming; Phone: 613-248-1343 ext 326; Email:
Primary Executive Saint-Phard Désir, Executive Director; Phone: 613-248-1343 ext 306; Email:
Address & Map
815 St Laurent Blvd, Unit 107
Ottawa, ON K1K 3A7
View Google Map
Physical Access Fully Accessible
Description & Services
Description (Service) Organization working towards economic and socio-cultural integration of the racial and ethnocultural francophone minorities of the Ottawa region * Provides services primarily in French to francophone immigrants and newcomers to the region. 
Visit website or see separate listings for more details on programs and services: 
* "La Boussole francophone" : settlement services and employment services 
* "Collectivités accueillantes" : community connections host program 
* "Vieillir en Santé" : health education program for seniors 
* "Emploi-CESOC" : help with employment research 
* "Vers la voie du Renouveau" : services for francophone youth (12-18 years old) who are in trouble with the law 
* income tax preparation assistance for low income individuals; prior and current year returns 
* conversation groups in English and French 
* technical and cultural support for economic integration of refugees and vulnerable newcomers -- job search support, employment services, integrated support, financial literacy, entrepreneurship training, social enterprise training (pilot program until March 2019)
Hours Mon-Tue 8:30 am-5:30 pm * Wed-Thu 8:30 am-8 pm * Fri 8:30 am-5:30 pm
Areas Served Ottawa
Eligibility Geared specifically to racial and ethnocultural Francophone minorities * see separate listings for program eligibility criteria
Application Call or drop by the office to apply
Languages English ; French ; Arabic ; 20 other languages available
Fees None
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Other Details
Social Media Facebook Facebook:
Twitter Twitter:
Legal Status (50) Non Profit
Established 1993
Funding Regional / Municipal ; Provincial ; Federal ; Foundation
Elections The Board of Directors is elected.
Print Material Pamphlets
Date Updated 21 Mar 2019
Service Categories Adult Mentoring Programs ~ Immigrants/Refugees ~ Francophone Community ; Business Assistance Services ~ Immigrants/Refugees ~ Francophone Community ; Career Exploration ~ Immigrants/Refugees ~ Francophone Community ; Ethnocultural Multipurpose Centres ~ Francophone Community ; Immigrant/Refugee Employment Programs ~ Francophone Community ; Juvenile Diversion ~ Francophone Community ; Newcomer Settlement Services ~ Francophone Community ; Tax Preparation Assistance

For Information on non-emergency social service programs contact 211 available to answer your questions 24 hours a day, 7 days a week. Data provided by Volunteer & Information Quinte 613-969-8862.

Every effort is made to ensure that the information in this database is accurate, up-to-date, and comprehensive. Volunteer and Information Quinte and its partners cannot assume liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality. Brought to you by VOLUNTEER AND INFORMATION QUINTE and CIOC