coronavirus  Coronavirus (COVID-19) Resources and Information

Many services listed in the Hasting Prince Edward Community Services Directory have reduced hours or are currently closed to the public. We advise that you call ahead to confirm services are open and available before attending in person.

Community Resources

Please refer to the following listings for further information:
COVID-19 Resources

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Contact Information
Office Phone 613-248-1343
Fax 613-366-2213
Primary Contact Mirela Dranca, Settlement Program Manager; Phone: 613-248-1343 ext 315; Email:
Alternate Contact Billy Lipanda, Settlement Program Coordinator; Phone: 613-248-1343 ext 305; Email:
Volunteer Coordinator Abdelkader El Habziz, Program Coordinator, Newcomer Welcoming; Phone: 613-248-1343 ext 326; Email:
Primary Executive Saint-Phard Désir, Executive Director; Phone: 613-248-1343 ext 306; Email:
Address & Map
815 St Laurent Blvd, Unit 107
Ottawa, ON K1K 3A7
View Google Map
Physical Access Fully Accessible
Description & Services
Description (Service) Organization working towards economic and socio-cultural integration of the racial and ethnocultural francophone minorities of the Ottawa region * Provides services primarily in French to francophone immigrants and newcomers to the region. 
Visit website or see separate listings for more details on programs and services: 
* "La Boussole francophone" : settlement services and employment services 
* "Collectivités accueillantes" : community connections host program 
* "Vieillir en Santé" : health education program for seniors 
* "Emploi-CESOC" : help with employment research 
* "Vers la voie du Renouveau" : services for francophone youth (12-18 years old) who are in trouble with the law 
* income tax preparation assistance for low income individuals; prior and current year returns 
* conversation groups in English and French 
* technical and cultural support for economic integration of refugees and vulnerable newcomers -- job search support, employment services, integrated support, financial literacy, entrepreneurship training, social enterprise training (pilot program until March 2019)
Hours Mon-Tue 8:30 am-5:30 pm * Wed-Thu 8:30 am-8 pm * Fri 8:30 am-5:30 pm
Areas Served Ottawa
Eligibility Geared specifically to racial and ethnocultural Francophone minorities * see separate listings for program eligibility criteria
Application Call or drop by the office to apply
Languages English ; French ; Arabic ; 20 other languages available
Fees None
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Other Details
Social Media Facebook Facebook:
Twitter Twitter:
Legal Status (50) Non Profit
Established 1993
Funding Regional / Municipal ; Provincial ; Federal ; Foundation
Elections The Board of Directors is elected.
Print Material Pamphlets
Date Updated 21 Mar 2019
Service Categories Adult Mentoring Programs ~ Immigrants/Refugees ~ Francophone Community ; Business Assistance Services ~ Immigrants/Refugees ~ Francophone Community ; Career Exploration ~ Immigrants/Refugees ~ Francophone Community ; Ethnocultural Multipurpose Centres ~ Francophone Community ; Immigrant/Refugee Employment Programs ~ Francophone Community ; Juvenile Diversion ~ Francophone Community ; Newcomer Settlement Services ~ Francophone Community ; Tax Preparation Assistance

For Information on non-emergency social service programs contact 211 available to answer your questions 24 hours a day, 7 days a week. Data provided by Volunteer & Information Quinte 613-969-8862.

Every effort is made to ensure that the information in this database is accurate, up-to-date, and comprehensive. Volunteer and Information Quinte and its partners cannot assume liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality. Brought to you by VOLUNTEER AND INFORMATION QUINTE and CIOC