Matthew House Ottawa: Refugee Services & Furniture Bank

Site: Ottawa - Legget Dr

Service: Furniture Bank

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Contact Information
Office Phone 613-591-6681
Primary Contact David Botha, Program Director; Email:
Volunteer Coordinator Volunteer Coordinator; Email:
Address & Map
Kanata Research Park
340 Legget Dr, Door 53
Ottawa, ON K2K 1Y6
View Google Map
Physical Access Partially Accessible
Description & Services
Description (Service) Provides donated furniture and household items to clients referred by community agencies and support groups throughout the city. * List of referring partners available online. * Furniture delivery available at a fee
Hours Administration Mon 10 am-3 pm * Wed, Fri 12 noon-4 pm * second and fourth Sat 10 am-2 pm (call a day before for Saturday donation drop offs) * client shopping by appointment only
Areas Served Ottawa (City of)
Eligibility People in need referred by a service provider partner, including refugees, people transitioning from institutions, half-way houses, shelters, and others who have lost their possessions.
Application To receive goods: a referral from a partnering Ottawa area social service or religious institution is required * service providers must go online and submit an application for furniture * furniture must be removed on the appointment day or within two shopping days from the appointment * delivery options are indoor to main level of home or curbside where those receiving furniture are responsible for moving it into their home

To donate furniture: visit our website for a list of items and pickup information * pick up fees and drop off hours also available on website

To apply to volunteer as a furniture mover, client service representative, receptionist or driver, please send an email to the Volunteer Coordinator.
Languages English
Fees Service - furniture delivery flat rate ; Method(s) of Payment Accepted - cash, pre-paid, cheque
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Other Details
Legal Status (50) Non Profit
Funding Donations of lightly used household furnishings
Elections The Board of Directors is elected.
Date Updated 12 Jun 2019
Service Categories Donation Pickups ; Furniture

For Information on non-emergency social service programs contact 211 available to answer your questions 24 hours a day, 7 days a week. Data provided by Volunteer & Information Quinte 613-969-8862.

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