Canada. Crown-Indigenous Relations and Northern Affairs Canada

Site: Gatineau - Wellington St

Service: Indian Residential Schools Settlement Agreement

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Contact Information
Office Phone Enquiries, toll free 1-800-567-9604
TTY Phone Enquiries, toll free 1-866-553-0554
Fax 1-866-817-3977
Address & Map
Terrasses de la Chaudière
10 Wellington St, North Tower
Gatineau, QC K1A 0H4
View Google Map
Physical Access Not Applicable
Description & Services
Description (Service) Programs include:

Residential School Information Line, 1-866-879-4913 -- Mon-Sun 8 am-11 pm * basic information about IAP, ADR and CEP programs * will mail out application kits * confirms receipt of IAP applications

Common Experience Payment (CEP) Call Centre, 1-866-640-9992 -- Mon-Fri 9 am-6 pm * general information and inquiries regarding status of application * will answer specific inquiries about the status of an application for reconsideration, an application for National Administration Committee appeal, an application for a court appeal

Independent Assessment Process (IAP) Info Line, 1-877-635-2648 -- Mon-Fri 9 am-6 pm * responds to a broad range of questions related to the IAP * provides claimants and counsel with status updates in regards to specific claims

Hours Hours vary by program
Areas Served Canada
Eligibility Former students, including First Nations, Métis and Inuit, who lived at a recognized Indian Residential School and were alive on May 30, 2005 or who lived at the Mohawk Institute Residential Boarding School in Brantford, Ontario between 1922 and 1969, and were alive on October 5, 1996
Application Call, mail, fax or visit website for complete information
Languages English ; French
Fees None
Other Details
Legal Status (40) Federal Government
Date Updated 09 Apr 2019
Service Categories Alternative Dispute Resolution ~ Indian Residential School Survivors ; Certificates/Forms Assistance ~ Indian Residential School Survivors ; Federal Government Information Services ~ Indian Residential School Survivors ; Specialized Information and Referral ~ Indian Residential School Survivors ; Wrongful Action Compensation Administration ~ Indian Residential School Survivors

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