Vanier Community Service Centre

Site: Ottawa - 290 Dupuis St

Service: Settlement Program

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Contact Information
Office Phone 613-744-2892
Fax 613-749-2902
Primary Contact Helena Arruda, Director of Counselling and Community Developpment; Phone: 613-744-2892 ext 1051; Email:
Primary Executive Michel Gervais, Executive Director; Phone: 613-744-2892 ext 1041; Email:
Address & Map
290 Dupuis St
Ottawa, ON K1L 1A2
View Google Map
Mailing Address c/o Settlement Service, Vanier Community Service Centre
Physical Access Fully Accessible
Description & Services
Description (Service) Settlement Program (formerly Immigrant Settlement and Adaptation Program) -- orientation programs, language and skills training to help facilitate employment, and programs to welcome newcomers to the community * may provide needs and eligibility assessments, pre- and post-arrival information and referral, job search and employment counselling, assistance to establish social and professional networks to promote community engagement, and assistance to access a range of settlement services 
* matching program for newcomers to be paired with a volunteer 
* citizenship class offered only in french ** all other services available in many languages
Hours Mon, Tue, Thu, Fri 8:30 am-4:30 pm * Wed 8:30 am-8 pm
Areas Served Ottawa
Eligibility Programs are open to: Permanent residents * Convention Refugees and Protected Persons * Foreign students * Temporary foreign workers * Foreign students with work permit (post-graduate) * Applicants for Humanitarian and Compassionate Considerations with an approval letter
Application Call or drop in to make an appointment. Clients must bring their immigration documents, which indicate their current status in Canada (for example, a permanent residence card, a notice of decision from the Refugee Board or a document showing the client's picture, their 8 or 10 digit client number, etc.)
Languages English ; French ; Arabic ; Haitian Creole ; Kinyarwanda ; Oromo ; Somali ; Spanish ; Swahili ; Lingala, Kirundi, Kinyamulenge
Fees None
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable Route 12
Other Details
Legal Status (50) Non Profit
Established 1980
Funding Federal - Immigration, Refugees and Citizenship Canada ; Donations - Charitable Registration Number: 131910275 RR0001
Elections The Board of Directors is elected.
Print Material Pamphlets
Date Updated 03 Dec 2018
Service Categories Cultural Transition Counselling ; Newcomer Settlement Services ; Specialized Information and Referral ~ Immigration Issues

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