Community Information Centre of Ottawa

Site: Community Information Centre of Ottawa

Service: 211 Eastern Region Contact Centre

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Contact Information
Office Phone Helpline 2-1-1 or 613-761-9076 * Administration 613-683-5400
Toll Free Phone Helpline 1-877-761-9076
TTY Phone Helpline 1-866-540-0565 * outside administration hours 1-888-340-1001
Address & Map
Ottawa, ON
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Physical Access Partially Accessible
Description & Services
Description (Service) Confidential information and referral service * trained specialists assess caller needs and offer referral and advocacy to assist persons in accessing appropriate health, social, government, community and human services
Hours Helpline Mon-Sun 24 hours * Office Mon-Fri 8:30 am-4:30 pm
Areas Served Frontenac County ; Hastings County ; Lanark County ; Leeds and Grenville United Counties ; Lennox and Addington County ; Ottawa (City of) ; Prescott and Russell United Counties ; Prince Edward County ; Renfrew County ; Stormont, Dundas and Glengarry United Counties
Eligibility No restrictions
Application Call * Community Information Centre of Ottawa is not open to the public * to visit in person, an appointment must be scheduled
Languages English ; French ; Interpretive Services - available by request
Fees None
Other Details
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Date Updated 03 May 2019
Service Categories 211 Systems ; Comprehensive Information and Referral

For Information on non-emergency social service programs contact 211 available to answer your questions 24 hours a day, 7 days a week. Data provided by Volunteer & Information Quinte 613-969-8862.

Every effort is made to ensure that the information in this database is accurate, up-to-date, and comprehensive. Volunteer and Information Quinte and its partners cannot assume liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality. Brought to you by VOLUNTEER AND INFORMATION QUINTE and CIOC