coronavirus  Coronavirus (COVID-19) Resources and Information

Many services listed in the Hasting Prince Edward Community Services Directory have reduced hours or are currently closed to the public. We advise that you call ahead to confirm services are open and available before attending in person.

Community Resources

Please refer to the following listings for further information:
COVID-19 Resources

Help Us Keep Your Information Current

Please notify us of any temporary changes to your regular services as a result of the COVID-19 pandemic by emailing VIQ direct at with updates to your listings and/or emerging services. Please include your complete agency name and a contact person for follow up.

Ottawa. City Operations

Site: Ottawa - Elgin St - Headquarters

Service: Ottawa Police Service - MedicAlert Connect Protect

Add Record Add Record | Suggest Update | Print Version (New Window)
Contact Information
Public Comments The Autism Registry is transitioning over to MedicAlert and is now called Connect Protect; Those who sign up for MedicAlert Connect Protect will give police vital information about their medical condition so that they can be helped quickly and effectively. Open to any vulnerable-sector person living with: autism, Fetal alcohol spectrum disorder, dementia, traumatic brain injury, brain disease, mental illness, multiple sclerosis, diabetes, epilepsy, etc.
Office Phone 613-236-1222 ext 8922
Crisis Phone Emergency Services (life threatening or crime in progress) 9-1-1
Primary Contact Robert Bernier Staff Sergeant, Responsable for Connect Protect; Email:
Primary Executive Chief of Police; Phone: 613-236-1222 ext 5590
Address & Map
474 Elgin St
Ottawa, ON K2P 2J6
View Google Map
Mailing Address PO Box 9634 
Stn T 
Ottawa, ON K1G 6H5
Physical Access Fully Accessible
Description & Services
Description (Service) Registry providing police with 24-hour access to a registered subscriber's photo, identity, past wandering history and other vital emergency information * assists officers dealing with individuals living with an invisible handicap such as: autism, fetal alcohol spectrum disorder, dementia, traumatic brain injury, brain disease, mental illness, multiple sclerosis, diabetes, epilepsy, etc. * program in partnership with Medic Alert
Hours Unspecified
Areas Served Ottawa
Eligibility No restrictions * individuals from the vulnerable sector living with an invisible handicap
Application To register: form available on the websites or
Languages English ; French ; Interpretive Services - in 140 languages
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Other Details
Social Media Facebook Facebook:
LinkedIn LinkedIn:
Pinterest Pinterest:
Twitter Twitter:
YouTube YouTube:
Legal Status (10) Local Government
Established 2017 as MedicAlert Connect Protect
Funding City / Town
Date Updated 23 May 2019
Service Categories Functional Needs Registries ~ Autism Spectrum Disorder

For Information on non-emergency social service programs contact 211 available to answer your questions 24 hours a day, 7 days a week. Data provided by Volunteer & Information Quinte 613-969-8862.

Every effort is made to ensure that the information in this database is accurate, up-to-date, and comprehensive. Volunteer and Information Quinte and its partners cannot assume liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality. Brought to you by VOLUNTEER AND INFORMATION QUINTE and CIOC