Important Notice

To find information about the COVID-19 virus, visit the Public Health Agency of Canada's website.

We are working hard to update the information for first priority services in our database. To find a list of resources with confirmed COVID-19 related closures or notices, click here.
Alternate Name CV19 ; OCR
Location & Accessibility
Located In Community Ottawa
Address & Map
1365 Richmond Rd, 2nd Flr
Ottawa, ON K2B 6R7
View Google Map
Intersection Richmond Rd and Carling Ave
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Free parking
Description and Services
Description (Service) COVID-19 (25 Mar 2020): Due to COVID19, PQCHC will be closed with the exception of its medical clinic. This program is still available in a limited capacity and by phone only. 
Support services to families who have been recently made homeless, or face ongoing challenges in maintaining their current housing * in-home support * families identify challenges and priorities with a worker and are connected with existing resources to help them maintain housing * support is offered over nine months 
Partnership with the City of Ottawa * caseworkers operate out of the following community centres: 
* Nepean, Rideau and Osgoode Community Resource Centre 
* South-East Ottawa Community Health Centre 
* Vanier Community Service Centre 
* Somerset West Community Health Centre 
* Pinecrest-Queensway Community Health Centre
Hours Note (24 Mar 2020): Due to COVID19, this program is on hold until further notice.
Mon-Fri 8:30 am-4:30 pm
Areas Served Ottawa (City of)
Eligibility Individuals who are homeless or vulnerably housed
Application Referral needed * families who are currently homeless and accessing the City of Ottawa’s Family Shelter Services through the Carling Family Shelter and the Forward Family Shelter may be referred by shelter staff * families living in the community who are vulnerably housed and require support may also be referred through Housing Help and Action Housing
Languages English ; French ; Interpretive Services
Fees None
Service Categories Case/Care Management ~ Housing First Organizational Perspective ~ At Risk for Homelessness ; Case/Care Management ~ Housing First Organizational Perspective ~ Homeless Families
Contact Information
Office Phone 613-820-4922 ext 3332
Volunteer Coordinator Kristy Taylor, Coordinator of Volunteers and Students; Phone: 613-820-4922 ext 3452
Primary Executive Christopher McIntosh, Chief Executive Officer; Phone: 613-820-4922 ext 3375; Email:
Other Details
Funding City / Town ; Provincial - Ministry of Health and Long-Term Care ; Federal ; Donations - Charitable Registration Number: 130572407 RR0001
Elections The Board of Directors is elected.
Resources Website

Agency Overview

Locations for this Service

Please Note: Every effort is made to ensure that the information in this database is accurate, up-to-date and comprehensive. The Community Information Centre of Ottawa (CIC) cannot assume liability resulting from errors or omissions. Inclusion of a programme or service does not imply endorsement, nor does omission reflect on the contribution that an organization makes in a community. The reader should verify the information before acting on it.

This Site is linked to other websites that are not under the control of and are not maintained by the Community Information Centre of Ottawa (CIC). The CIC is not responsible for the content of those websites. The CIC is providing these links to you only as a convenience, and the inclusion of any link to such websites does not imply endorsement by the CIC of those websites. Anyone linking to this site must comply with these Terms and all applicable laws.