coronavirus  Coronavirus (COVID-19) Resources and Information

Many services listed in the Hasting Prince Edward Community Services Directory have reduced hours or are currently closed to the public. We advise that you call ahead to confirm services are open and available before attending in person.

Community Resources

Please refer to the following listings for further information:
COVID-19 Resources

Help Us Keep Your Information Current

Please notify us of any temporary changes to your regular services as a result of the COVID-19 pandemic by emailing VIQ direct at with updates to your listings and/or emerging services. Please include your complete agency name and a contact person for follow up.

The Ottawa Mission

Site: The Ottawa Mission

Service: Education Support and Job Training

Add Record Add Record | Suggest Update | Print Version (New Window)
Contact Information
Office Phone 24 hours 613-234-1144 ext 232
Primary Contact Jo McLean, Senior Program Manager; Phone: 613-234-1144 ext 289; Email:
Alternate Contact Alleen Leo, Director of Communications; Phone: 613-234-1144 ext 305; Email:
Volunteer Coordinator Aneesha Sidhu, Volunteer Manager; Email:
Primary Executive Peter Tilley, Executive Director; Email:
Address & Map
35 Waller St
Ottawa, ON K1N 7G4
View Google Map
Physical Access Partially Accessible
Description & Services
Description (Service) Education support services and job training programs

Stepping Stones Learning Centre: a teacher and volunteer tutors help adult men and women complete their high school education or post-secondary programs provided through online training or in-class instruction * students work one-on-one with the teacher or tutor on a variety of goals including basic literacy, computer training, job searching through Career Cruising, on-line courses, French Club, etc.

Discovery University: participation in non-credit, university-level Humanities and Social Sciences courses at no cost * courses are taught by professors and all textbooks and course materials are provided * partnership between The Ottawa Mission, University of Ottawa, Saint Paul University, Carleton University and First Baptist Church

Food Services Training Program: five-month training program where men and women on social services can learn the skills necessary to work in a commercial kitchen

Custodial Skills Training Program: access to custodial and care-taking work training through an eight week course at St. Nicholas Adult High School * includes classroom and on-the-job training, cleaning techniques, use of cleaning machinery and equipment, and a resume workshop
Hours Irregular, call for details
Areas Served Ottawa (City of)
Eligibility Ages: 18 year(s) and up 
Individuals 18 years and older with a low income
Application Call or drop-in * Food Services Training Program: submit a resume or cover letter in person, fax, or by email at, or call 613-234-1144 ext 339 for more information * Custodial Skills Training Program: contact the Literacy and Basic Skills Department at St. Nicholas Adult High School at 613-228-8888 ext 263 or The Ottawa Mission's Education and Employment Support Workers at 613-234-1144 ext 232
Languages English ; French
Fees None
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Other Details
Social Media Facebook Facebook:
Twitter Twitter:
Legal Status (50) Non Profit
Established 1906
Funding City / Town - City of Ottawa ; Provincial ; Donations - Charitable Registration Number: 108150509 RR0001
Elections The Board of Directors is elected.
Date Updated 16 Aug 2019
Service Categories Adult Basic Education ; Adult Literacy Programs ; French as a Second Language ; Occupation Specific Job Training ~ Building/Grounds Maintenance Occupations ; Occupation Specific Job Training ~ Food/Beverage Related Service Occupations ; Vocational Education ~ Arts and Culture Occupations ; Vocational Education ~ Science and Mathematics Occupations

For Information on non-emergency social service programs contact 211 available to answer your questions 24 hours a day, 7 days a week. Data provided by Volunteer & Information Quinte 613-969-8862.

Every effort is made to ensure that the information in this database is accurate, up-to-date, and comprehensive. Volunteer and Information Quinte and its partners cannot assume liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality. Brought to you by VOLUNTEER AND INFORMATION QUINTE and CIOC