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Vision Loss Rehabilitation Ontario

Site: Ottawa Office

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Contact Information
Office Phone 613-563-4021
Toll Free Phone 1-866-842-9071
TTY Phone 613-567-2937
Primary Contact Janice Hearty, Secretary; Phone: 613-563-4021 ext 5000
Alternate Contact Halie Boucher, Specialist, Service Coordinator; Phone: 613-563-4021 ext 5077; Email:
Primary Executive Teresa Guolla, Director, Health Integration & Operations, East Region; Phone: 613-563-4021 ext 5003; Email:
Address & Map
Bank St. Professional Building
1355 Bank St, Suite 101
Ottawa, ON K1H 8K7
View Google Map
Physical Access Fully Accessible
Description & Services
Description (Service) Nationwide, community and clinic based vision rehabilitation services * research, public education and vision health

Low Vision Services
* functional assessment of visual abilities
* information and training in the use of low vision devices
* education and instruction on how to maximize residual vision

Independent Living Skills
* Skills for daily living with an emphasis on maintaining independence, through self-care and communication skills
* Teach large print, braille

Children and Youth Services
* comprehensive program of direct services
* information resources
* parent/peer support
* Blind-Low Vision Early Intervention Program
* advocacy training for children with vision loss and their families, from birth to school age and beyond.

Orientation and Mobility Skills
* aid in using mobility tools, riding public transit, navigating new environments, finding and crossing intersections

Assistive Technology Services
* assessment and recommendations
* aid in obtaining, using smart phones, tablets, computers, specialty apps, voiceover, large print, Zoom text, JAWS
* finding and applying for financial supports through Ontario Assistive Device Program

Library Services
* Refer and assist with CELA with thousands of titles in Braille, print-Braille, talking books, newspaper and magazines
Hours Mon-Fri 8:30 am-4:30 pm
Areas Served Frontenac County ; Hastings County ; Lanark County ; Leeds and Grenville United Counties ; Lennox and Addington County ; Ottawa (City of) ; Prescott and Russell United Counties ; Prince Edward County ; Renfrew County ; Stormont, Dundas and Glengarry United Counties
Eligibility Residents of Eastern Ontario of all ages living with vision loss and Deaf-blind adults.
Application Referrals accepted from health care professionals for clients experiencing functional difficulties in their daily life related to vision loss * Referrals can be submitted online at * may self-refer but asked to have eye care professional provide recent information on vision history
Languages English ; French ; American Sign Language (ASL)
Fees Service - fees associated with assessments done by the Regional Assessment Centre for the Assistive Devices Program (ADP) * fees for service for worksite assessments, school based assessments & treatment or other requests for private businesses ; None - OHIP funded rehabilitation services, including assessments and treatments for all eligible clients
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Other Details
Legal Status (50) Non Profit
Funding Provincial - Local Health Integration Network * Ministry of Children and Youth Service
Elections The Board of Directors is appointed.
Date Updated 08 Nov 2019
Service Categories Assistive Technology Information ~ Visual Impairments ; Braille Instruction ; Braille Materials/Collections ; Early Intervention for Children with Disabilities/Delays ~ Visual Impairments ; Evaluation for Assistive Technology ~ Visual Impairments ; Health/Disability Related Counselling ~ Visual Impairments ; Independent Living Skills Instruction ~ Visual Impairments ; Library Audiovisual Services ; Mobility Aids ~ Visual Impairments ; Peer to Peer Networking ~ Visual Impairments ; Specialized Information and Referral ~ Visual Impairments ; Visual/Reading Aids

For Information on non-emergency social service programs contact 211 available to answer your questions 24 hours a day, 7 days a week. Data provided by Volunteer & Information Quinte 613-969-8862.

Every effort is made to ensure that the information in this database is accurate, up-to-date, and comprehensive. Volunteer and Information Quinte and its partners cannot assume liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality. Brought to you by VOLUNTEER AND INFORMATION QUINTE and CIOC