coronavirus  Coronavirus (COVID-19) Resources and Information

Many services listed in the Hasting Prince Edward Community Services Directory have reduced hours or are currently closed to the public. We advise that you call ahead to confirm services are open and available before attending in person.

Community Resources

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COVID-19 Resources

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Western Ottawa Community Resource Centre

Site: Kanata - MacNeil Crt

Service: Counselling Services Team and Community Response

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Contact Information
Office Phone 613-591-3686 ext 269
Fax 613-591-2501
Primary Contact Christine Harrison, Manager Counselling and Community Response
Address & Map
2 MacNeil Court
Ottawa, ON K2L 4H7
View Google Map
Physical Access Fully Accessible
Description & Services
Description (Service) COVID-19 (2 April 2020): Telephone based counselling still available. 
Short-term counselling (six to eight sessions), telephone support, or walk-in crisis support 
Offers counselling for: 
* traumatic stress: violence against women, family stressors, assault, grief and loss, onset of illness, etc. 
* life transitions: separation/divorce, job loss, relationships, parenting, retirement, etc. 
* mental wellness: anxiety, depression, self-esteem, suicidal ideation, anger, stress, addictions, etc. 
* information and referral to housing and shelters, Ontario Works, Ontario Disability Support Program, Essential Health and Social Supports, energy assistance programs, bus tickets, baby cupboard, advocacy, etc. 
Also offers resources and referrals for those affected by natural disaster in the West Carleton area
Hours Mon 8:30 am-11:30 am * Tue, Thu, Fri 1 pm-3:30 pm * Wed 12 noon-7 pm
Areas Served Goulbourn ; Kanata ; Richmond (Ottawa) ; Stittsville ; West Carleton
Eligibility Residents * no age restrictions
Application Drop in for in-person crisis support * call for telephone crisis support or to make an appointment for short-term counselling

To find which Community Health and Resource Centre serves a specific area, click here.
Languages English ; French
Fees None
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Other Details
Social Media Facebook Facebook:
Twitter Twitter:
Legal Status (50) Non Profit
Funding City / Town
Date Updated 20 Jan 2020
Service Categories Adolescent/Youth Counselling ; Anger Management ; Bereavement Counselling ; Child Guidance ; Comprehensive Information and Referral ; Disaster Recovery Services ; Divorce Counselling ; General Counselling Services ; General Counselling Services ~ Trauma Informed Organizational/Practitioner Perspective ; Health/Disability Related Counselling ; In Person Crisis Intervention ; Spouse/Intimate Partner Abuse Counselling ; Talklines/Warmlines

For Information on non-emergency social service programs contact 211 available to answer your questions 24 hours a day, 7 days a week. Data provided by Volunteer & Information Quinte 613-969-8862.

Every effort is made to ensure that the information in this database is accurate, up-to-date, and comprehensive. Volunteer and Information Quinte and its partners cannot assume liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality. Brought to you by VOLUNTEER AND INFORMATION QUINTE and CIOC