Ontario. Ministry of Health and Long-Term Care

Site: No physical address

Service: Long-Term Care ACTION Line

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Contact Information
Office Phone Outside Ontario: 416-326-6777
Toll Free Phone 1-866-876-7658
TTY Phone 1-800-387-5559
Outside Ontario: 416-327-4282
Website www.health.gov.on.ca/en/common/system/services/lhin/ltc_actionline.aspx
Physical Access Not Applicable
Description & Services
Description (Service) A toll-free government service concerning long-term care homes in Ontario * handles concerns and registers complaints about long-term care homes * initial calls are answered by ACTION Line staff and the complaints are forwarded to local LHIN offices * callers can also have their complaints forwarded to an Independent Complaints Facilitators (ICF)
Areas Served Ontario
Boundaries Ontario
Eligibility People with concerns or complaints about an Ontario long-term care home
Application Call
Languages English ; French
Fees Free
Other Details
Legal Status (30) Provincial Government
Established 2004
Funding Provincial - MHLTC
Date Updated 07 Nov 2018
Subjects
Service Categories Health Facility Complaints ~ Long Term Care Issues ; Provincial/Territorial Government Information Services ~ Long Term Care Issues

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