Concerned Friends of Ontario Citizens in Care Facilities

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Record #: RCC0127 Last Full Update: 09 Jul 2014
Contact Information
Office Phone416-489-0146
Toll Free Phone1-855-489-0146
After Hours PhoneAnswering service
Volunteer CoordinatorZain Shah, Volunteer Coordinator
Primary ExecutiveLois Dent, Interim President
Alternate ExecutiveJean Wright, Treasurer
Address & Map
140 Merton St, 2nd Floor
Toronto, ON M4S 1A1
Google Map
AccessibilityFully Accessible
Description & Services
Service/Program DescriptionAddresses the quality of physical and emotional care given to residents of long-term care, and the general environment of the home in which they live * Brings concerns to the attention of the general public, works with the Ministry of Health and Long-Term Care on the compliance of long-term care homes to the regulations for the operation of the home, and the care and safety of residents * Works with Health Quality Ontario with ongoing initiatives for improving the quality of care given to residents * Provides information to relatives of residents in long-term care facilities concerning residents' rights and responsibilities under government legislation * Helps families advocate on behalf of their relatives in long-term care facilities.
HoursMon-Sun 24 hour phone service
Areas ServedOntario
EligibilityAnyone concerned with the quality of care of residents in long term care facilities.
ApplicationFor membership, visit website.
FeesMembership - Individual Members $20, Group or Organization $35 ; Donation
Other Details
Legal Status(50) Non Profit
FundingDonations ; Fees
ElectionsBoard of Directors
Print MaterialNewsletter, Long-term Care Homes Checklist
Date Updated09 Jul 2014
Service CategoriesConsumer Action Groups ~ Long Term Care Issues ; Government Watchdog Groups ~ Long Term Care Issues ; Self Advocacy Support ~ Families/Friends of Frail/Dependent Elderly ; Senior Advocacy Groups