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Alternate Name CV19 ; RCC
Location & Accessibility
Located In Community Pembroke
Address & Map
130 Pembroke St W, Suite 200
Pembroke, ON K8A 5M8
View Google Map
Intersection Prince St and Pembroke St W
Physical Access Fully Accessible
Description and Services
Description (Service) No face to face client services * no new intakes will be processed * New referrals and calls may be made to our main number (1-800-465-1870) during office hours and will have access to a therapist, who will provide assistance similar to a walk in referral * Crisis will be responded to during work hours as usual * After hours the Child and Youth Crisis Line for Eastern Ontario can be accessed at 1-877-377-7775 (24 March 2020)
Trauma could include witnessing abuse or a traumatic event such as physical * sexual and emotional abuse or death * a specialized assessment is completed and an individualized treatment program developed

Some possible indicators of trauma: Decline in school performance * Withdrawal, appears depressed * Hyperactive * Loss of interest in usual activities * Nightmares * Bedwetting, other regression * Change in appetite * Low self-esteem * Excessive guilt or shame * Pessimistic about the future * Repetitive play themes * Sexual knowledge beyond age * Problems with peer relationships * Sexually acting out * Phobias/fears * anxiety
Hours Mon 8:30 am-5 pm, Tue 8:30 am-6 pm, Wed-Thu 8:30 am-5 pm, Fri 8:30 am-3 pm
Areas Served Renfrew County
Boundaries Renfrew County
Eligibility Ages: 17 year(s) and under 
Children and Youth 17 and under (under 17 at time of referral).
Application Contact the Intake Worker at the Phoenix Centre * Referrals are also accepted through our intake process for children who are experiencing issues related to a trauma
Languages English ; French
Fees None
Service Categories Adolescent/Youth Counselling ~ Anxiety Disorders ; Child Abuse Counselling ; Child Guidance
Waiting List May be up to one month or longer depending on site.
Contact Information
Office Phone 613-735-2374
Toll Free Phone 1-800-465-1870
Crisis Phone 1-877-377-7775
Fax 613-735-2378
Primary Executive Gregory P. Lubimiv, Executive Director
Alternate Executive Charlene Chaput, Manager, Administrative Services; Phone: 613-735-2374 ext 226
Other Details
Funding Provincial - Ministry of Health and Long Term Care
Print Material Pamphlets

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