Important Notice

To find information about the COVID-19 virus, visit the Public Health Agency of Canada's website.

We are working hard to update the information for first priority services in our database. To find a list of resources with confirmed COVID-19 related closures or notices, click here.
Alternate Name CV19 ; ESUB ; ODSP / POSPH ; RCC
Former Name Family Benefits
Location & Accessibility
Located In Community Pembroke
Address & Map
162 Agnes St
Pembroke, ON K8A 0C9
View Google Map
Intersection Agnes St and Pembroke St W
Physical Access Fully Accessible
Parking Free parking
Description and Services
Description (Service) COVID19 Service hours have changed to Mon-Fri 10 am-2 pm * Clients are encouraged NOT to come to the office, but to call for service instead * General voicemail greeting is updated regularly with any changes

Income Support provides financial assistance and other benefits to eligible people with disabilities and their families

Supports and benefits available : shelter * basic living expenses * prescription drugs * basic dental care * eyeglasses * hearing aids * special diet allowance * diabetic supplies * Employment Start Up Benefit (ESUB) * ostomy supplies * extended health benefits * surgical supplies * transportation needed to attend medical appointments * guide dog allowance * upfront child care benefit * wheelchair/mobility device repairs and batteries
Hours Mon-Fri 8:30 am-5 pm
Areas Served Renfrew County
Eligibility Ages: 18 year(s) and up 
Individuals 18 years of age or older * qualify financially * with substantial, continuous or recurrent physical or mental impairment expected to last one year or more
Application Call or visit website for more information. 
To find the Ontario Works or Ontario Disability Support Program office that serves an address, click here.
Languages English ; French
Fees None
Service Categories Assistive Technology Expense Assistance ~ Disability Benefit Recipients ; Disability Related Transportation ~ Disability Benefit Recipients ; Hearing Augmentation Aids ~ Disability Benefit Recipients ; Insulin Injection Supplies ~ Disability Benefit Recipients ; Ostomy Supplies ~ Disability Benefit Recipients ; Provincial/Territorial Social Assistance Disability Programs Applications ; Service Cost Payment Assistance ~ Disability Benefit Recipients ; Visual/Reading Aids ~ Disability Benefit Recipients
Contact Information
Office Phone 613-735-1073
Toll Free Phone 1-800-267-0112
TTY Phone 613-735-7005
Fax 613-735-6256
Primary Contact Carla Manton, Manager; Phone: 613-735-1073 ext 209; Email:
Primary Executive Carla Manton, Manager
Other Details
Established 1998
Funding Provincial
Resources Website
Accreditation No

Agency Overview

Locations for this Service

Similar Service(s)

Please Note: Every effort is made to ensure that the information in this database is accurate, up-to-date and comprehensive. The Community Information Centre of Ottawa (CIC) cannot assume liability resulting from errors or omissions. Inclusion of a programme or service does not imply endorsement, nor does omission reflect on the contribution that an organization makes in a community. The reader should verify the information before acting on it.

This Site is linked to other websites that are not under the control of and are not maintained by the Community Information Centre of Ottawa (CIC). The CIC is not responsible for the content of those websites. The CIC is providing these links to you only as a convenience, and the inclusion of any link to such websites does not imply endorsement by the CIC of those websites. Anyone linking to this site must comply with these Terms and all applicable laws.