coronavirus  Coronavirus (COVID-19) Resources and Information

Many services listed in the Hasting Prince Edward Community Services Directory have reduced hours or are currently closed to the public. We advise that you call ahead to confirm services are open and available before attending in person.

Community Resources

Please refer to the following listings for further information:
COVID-19 Resources

Help Us Keep Your Information Current

Please notify us of any temporary changes to your regular services as a result of the COVID-19 pandemic by emailing VIQ direct at info@viq.ca with updates to your listings and/or emerging services. Please include your complete agency name and a contact person for follow up.

Add Record Add Record | Suggest Update | Print Version (New Window)
Contact Information
Office Phone 613-735-2374
Toll Free Phone 1-800-465-1870
Crisis Phone 1-877-377-7775 (24 Hour Crisis Line)
Fax 613-735-2378
E-Mail mail@phoenixctr.com
Website www.phoenixctr.com
Primary Executive Gregory P. Lubimiv, Executive Director
Address & Map
130 Pembroke St W, Ste 200, 2nd floor
Pembroke, ON K8A 5M8
 
View Google Map
Physical Access Fully Accessible
Description & Services
Description (Service) No face to face client services * no new intakes will be processed * New referrals and calls may be made to our main number (1-800-465-1870) during office hours and will have access to a therapist, who will provide assistance similar to a walk in referral * Crisis will be responded to during work hours as usual * After hours the Child and Youth Crisis Line for Eastern Ontario can be accessed at 1-877-377-7775 (24 March 2020)
Walk-in counselling provided to parents * children and youth * for French therapist please call ahead to confirm availability
Hours Walk-in counselling every Tue 2 pm-6 pm (last appointment at 6 pm)
Areas Served Renfrew County
Boundaries Renfrew County
Eligibility Ages: 17 year(s) and under 
 
Children 17 and younger who live or attend school in Renfrew County * and their parents
Application Walk-in * children and youth 12-17 do not need parents permission * children younger than 12 must be accompanied by parent/guardian * if there is a custody arrangement written consent from both parents or proof of full custody must be provided * for French therapist, call ahead to confirm availability
Languages English ; French - call ahead to confirm availability
Fees None - OHIP card not required
Other Details
Legal Status (30) Provincial Government ; (50) Non Profit
Established 1978
Funding Provincial - Ministry of Health and Long Term Care
Print Material Pamphlets
Date Updated 01 Oct 2019
Subjects
Service Categories Adolescent/Youth Counselling ; Child Guidance ; Community Mental Health Agencies ~ Children ; Family Counselling ; Family Counselling Agencies

For Information on non-emergency social service programs contact 211 available to answer your questions 24 hours a day, 7 days a week. Data provided by Volunteer & Information Quinte 613-969-8862.

Every effort is made to ensure that the information in this database is accurate, up-to-date, and comprehensive. Volunteer and Information Quinte and its partners cannot assume liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality. Brought to you by VOLUNTEER AND INFORMATION QUINTE and CIOC