South East Community Care Access Centre

Site: Belleville

Service: Community Health Care Services

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Record #: VIQ2457 Last Full Update: 21 May 2015
Contact Information
Office PhoneToll free 1-800-668-0901 
Toll Free Phone1-800-668-0901
Primary ExecutiveJacqueline Redmond, Chief Executive Officer
Alternate ExecutiveGary Buffett, Manager Communications; Email:
Address & Map
Bay View Mall
470 Dundas St E
Belleville, ON K8N 1G1
View MapQuest Map
Google Map
AccessibilityFully Accessible
Description & Services
Description (Service)Assists family and caregivers in providing care for loved ones * connects individuals to community health care services * information and referral for health services at or by telephone * coordinates professional home health services and personal care support * when needed, will connect individuals with organizations to better meet their needs * if unable to live safely at home with any combination of community services helps investigate living alternatives such as supportive residential options, retirement homes, long term care homes, convalescent and respite care * access point to Long-term Care Home admission * Care Connectors help people without family physicians obtain a family health care provider
HoursAdministration Mon-Fri 8:30 am-4:30 pm * Intake Mon-Sun 8:30 am-8 pm * on-call for active or current clients
Areas ServedEastern Ontario - Southeastern Ontario
BoundariesSouth East Ontario LHIN district boundaries MAPS
EligibilityInformation and Referral - No restrictions  
In-home, Clinic or School CCAC provided services - a valid Ontario Health Card and a medical condition that can be adequately treated in home, school or clinic as assessed by a Care Coordinator * There are some restrictions as outlined in the Long Term Care Act and provincial guidelines.  
Care Connect - if you do not have a family Doctor 
Long Term Care Home admission - assessed by a Care Coordinator
ApplicationBy telephone (ask for the Access Team), drop-in or written request * CCAC staff are also available in hospitals across Ontario to help plan for patients' return home
LanguagesEnglish ; French
FeesNone ; All services provided by CCACs are funded by the Ministry of Health and Long-Term Care * Services are provided using provincial guidelines * there is no direct cost to the client for CCAC services
Bus Route NotesTransit Schedules
Other Details
Legal Status(30) Provincial Government ; (50) Non Profit
FundingProvincial - South East Local Health Integration Network
Print MaterialBrochures
Date Updated21 May 2015
Service CategoriesActivities of Daily Living Assessment ; Case/Care Management ~ Convalescents ; Home Health Care ; Long Term Care Coordination Centres ; Nursing Facility Referrals ; Occupational Therapy ; Physical Therapy ; Physician Referrals ; Senior Housing Information and Referral ; Specialized Information and Referral ~ Health Issues ; Specialized Information and Referral ~ Long Term Care Issues ; Specialized Information and Referral ~ Older Adult/Aging Issues