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Contact Information
Office Phone 613-332-2444
Toll Free Phone 1-800-717-2344
Fax 613-332-4873 * Toll free 1-800-869-8828
Website www.southeastlhin.on.ca
Primary Executive Jacqueline Redmond, Chief Executive Officer
Alternate Executive Gary Buffett, Manager Communications; Email: Gary.Buffett@lhins.on.ca
Address & Map
1 Manor Lane
Bancroft, ON K0L 1C0
 
View Google Map
Mailing Address c/o South East Community Care Access Centre 
Box 1449 
Bancroft, ON K0L 1C0
Physical Access Fully Accessible
Description & Services
Description (Service) Connects individuals to community health care services * information and referral for health services at www.southeasthealthline.ca or by telephone * coordinates professional home health services and personal care support * when needed, will connect individuals with organizations to better meet their needs * if unable to live safely at home with any combination of community services helps investigate living alternatives such as supportive residential options, retirement homes, long term care homes, convalescent and respite care * access point to Long-term Care Home admission * Care Connectors help people without family physicians obtain a family health care provider
Hours Administration Mon-Fri 8:30 am-4:30 pm * Intake Mon-Sun 8:30 am-8 pm * on-call for active or current clients
Areas Served North Hastings
Eligibility Information and Referral - No restrictions  
 
In-home, Clinic or School LHIN provided services - a valid Ontario Health Card and a medical condition that can be adequately treated in home, school or clinic as assessed by a Care Coordinator * There are some restrictions as outlined in the Long Term Care Act and provincial guidelines.  
 
Care Connect - if you do not have a family Doctor 
 
Long Term Care Home admission - assessed by a Care Coordinator
Application By telephone, drop-in or written request * LHIN staff are also available in hospitals across Ontario to help plan for patients' return home
Languages English ; French ; Interpretive Services
Fees None - All services provided by LHINs are funded by the Ministry of Health and Long-Term Care * Services are provided using provincial guidelines * there is no direct cost to the client for CCAC services
Other Details
Social Media Twitter Twitter: twitter.com/SouthEastCCAC?lang=en
Legal Status (30) Provincial Government
Funding Provincial - South East Local Health Integration Network
Resources Pamplets
Date Updated 25 Jan 2017
Subjects
Service Categories Activities of Daily Living Assessment ; Case/Care Management ~ Convalescents ; Home Health Care ; Long Term Care Coordination Centres ; Nursing Facility Referrals ; Occupational Therapy ; Physical Therapy ; Physician Referrals ; Senior Housing Information and Referral ; Specialized Information and Referral ~ Health Issues ; Specialized Information and Referral ~ Long Term Care Issues ; Specialized Information and Referral ~ Older Adult/Aging Issues

For Information on non-emergency social service programs contact 211 available to answer your questions 24 hours a day, 7 days a week. Data provided by Volunteer & Information Quinte 613-969-8862.

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