coronavirus  Coronavirus (COVID-19) Resources and Information

Many services listed in the Hasting Prince Edward Community Services Directory have reduced hours or are currently closed to the public. We advise that you call ahead to confirm services are open and available before attending in person.

Community Resources

Please refer to the following listings for further information:
COVID-19 Resources

Help Us Keep Your Information Current

Please notify us of any temporary changes to your regular services as a result of the COVID-19 pandemic by emailing VIQ direct at info@viq.ca with updates to your listings and/or emerging services. Please include your complete agency name and a contact person for follow up.

Organization / Program Name(s)Located In Office Phone Description (Brief)
All Saints' Anglican Church, Ottawa - Madison Ave, Westboro Region Food BankOttawa 613-722-3851 COVID-19 (1 Apr 2020) Opened at usual hours. Have moved from the "menu item" sheets to pre-packed hampers along with a big bag of fruit, veg, meat and eggs. This information is regularly updated on th ...
Arnprior and District Food BankArnprior Leave a message at 613-668-4462 * calls will be returned within 24 hours Monthly food assistance * emergency food assistance * special food baskets at Christmas * clothing assistance: Winter clothing including snow suits and winter foot wear available for all ages * Donati ...
Athens Area FoodBank / Crisis Fund AssociationAthens (Town of) Bernice McLean 613-924-9112 COVID-19 (7 Apr 2020): this food bank is currently open. Only one person will be able to access the food bank at a time. Food bank * food vouchers and non-perishable items * gently used clothing * Ch ...
Banque Alimentaire Alfred Food BankAlfred Voicemail 613-679-4269 COVID-19 (7 April 2020) Maintains its operations. People in need of food aid are asked to call 613-679-4269 a few days in advance. This information is regularly updated on their website. Food bank * ...
Barrhaven Food CupboardOttawa 613-825-4505 * leave a message COVID-19 (30 Mar 2020) Have switched to pre-packed hampers * leave a message at 613-825-4505 and a volunteer will call back. This information is regularly updated on their Facebook page. Food assista ...
Bonnechere Union Public LibraryEganville 613-628-2400 Public Library for children, young adults, and adults in the Eganville area * Community Access Service site available for the public (computer access) * Wireless Internet access Children's and Adult's ...
Brighton Christmas Sharing Program, TrentonTrenton 613-392-9905 Assisting low income families over the holidays
Caldwell Family CentreOttawa General Information 613-728-1800 COVID-19 (24 Mar 2020) The food bank is still opened. Lunches are still provided but as take-out only. The Carlington Chaplaincy (approximately 1/2 a block away) is providing take-out breakfast, so t ...
Canada Post Corporation, Nunavut, Letters to Santa ClausNunavut   Service providing responses to children who have written to Santa Claus * letters to Santa do not require postage * responses are in the language in which the letter was written * letters must be mail ...
Caring and Sharing Exchange (The)Ottawa 613-226-6434 Provides assistance to families and individuals in need * manages a coordination service that organizes the even distribution of school essentials and Christmas assistance (see separate records for in ...
Caring and Sharing Exchange (The), Christmas Exchange ProgramOttawa Administration 613-226-6434 * for questions from those already registered, e-mail referrals@caringandsharing.ca Seasonal food assistance charity for low and fixed income families and individuals referred by social agencies, churches, schools and community groups * manages the central registry of local community ...
Centre Chrétien Viens et VoisHawkesbury Office 613-632-0274 ; Cell 613-678-0179 COVID-19 (23 March 2020): church, community meals, and AA meetings closed until further notice. The food bank is still available on-call only: call ahead of time to make an appointment. Church offerin ...
Centre d'aide Rockland Help CentreRockland Food Bank 613-446-7594 ; Thrift Store 613-419-7594 COVID-19 (30 March 2020): The food bank and the thrift store are closed until further notice. Individuals on low income who are in urgent need of food should call 613-446-7594 and leave a clear messag ...
Children's Christmas Fund, CornwallCornwall Salvation Army 613-932-7515 Christmas hamper program * collects annual donations to purchase Christmas food baskets for children and families in need
Christmas Food Drive Committee - Christmas Baskets, Find LocationLimoges Casselman Food Bank 613-764-5203 ; Good Neighbours Food Bank 613-443-2793 Yearly food drive for the local food banks * delivery of Christmas baskets
Christmas for Kids Toy Drive, Gananoque - Mailing AddressGananoque 613-382-7057 Christmas assistance program for families in financial need by providing toys, pajamas and books for their children * a Christmas/Santa wish list will be met as best as possible
Christmas Sharing Program Belleville, BellevilleBelleville 613-969-1020 Holiday program provides food box, turkey and all the trimmings, to low income families, individuals can also apply for a grocery gift card and the Community Christmas Dinner. Provides registration fo ...
Christmas Sharing Program Belleville, Belleville, Community Christmas DinnerBelleville 613-969-1020 Coordination and registration for the Community Christmas Dinner. Low income families and persons on assistance can apply. As well persons who are alone at Christmas or shut ins can also apply for the ...
Cobden and District Food BankCobden (Renfrew County) 613-647-7801 Helping families in need * Christmas food boxes * Christmas toys
Community Assistance, Vankleek Hill Food BankVankleek Hill 613-678-8119 COVID-19 (27 March 2020): the food bank is currently open; call and the volunteers will place a bag outside the door for pickup. Thrift store on Home Ave: used clothing * Food Bank on Hight St: perish ...
Community Information Centre of OttawaOttawa 613-683-5400 Information and referral centre Database Products Custom Lists: Lists of services for a target group or a type of service. Custom Directories: Directories for specific types of services and regions. C ...
Community Resource Centre (Killaloe), Killaloe, Hagarty and Richards - Lake StKillaloe, Hagarty and Richards 613-757-3108 Offers programs to support children, youth, adults, seniors and families to learn new skills, build on their strengths, access supports and services, and work together to nurture positive individual a ...
Community Resource Centre (Killaloe), Killaloe - Lake St, Christmas Food and Toy DriveKillaloe, Hagarty and Richards 613-757-3108 Christmas Food and Toy Drive * food boxes available for residents of Killaloe and surrounding area * Toy Drive support for children ages 18 and under who live in Killaloe Hagarty and Richards Township ...
Coopérative Ami JeunesseOttawa 613-820-3073 Support services and programs for francophone families in need "Opération Nutrition+": Families pay $15 a month for a green-box containing fruits and vegetables * the value of the green-box is approxi ...
Cumberland Heritage Village Museum (The)Cumberland 613-580-2988 Local history museum * heritage and true-to-the-era reproduction buildings, including a working sawmill and a blacksmith forge * heritage breed farm animals, people in costume, vintage tractor-pulled ...
Debra Dynes Family HouseOttawa 613-224-3824 COVID-19 (7 April 2020): services still offered include the food bank, the baby cupboard, and crisis assistance. Restricted access to computer use, faxing, photocopying, scanning and printing. Multi- ...
Deseronto Christmas SharingDeseronto 613-396-1882 Lions and Legion join their efforts to offer the Christmas program.
Diefenbunker: Canada's Cold War MuseumOttawa 613-839-0007 Museum of an underground bunker that was meant to house government officials and military officers in the event of a nuclear war * tours * birthday parties * camps for children * meeting spaces * Hall ...
Eganville and District Community Food BankEganville 613-401-5785 Food assistance * emergency food support available * Christmas food baskets
FAMSAC Food Cupboard, Emergency Food ServiceNepean 613-820-5428 COVID-19 (24 Mar 2020) remains open but has switched to the prepackaged hamper. Appointments are still necessary while the availability of appointments has been increased. Clients will receive their ...
Goulbourn MuseumStittsville 613-831-2393 Museum that shares the story of Ottawa's oldest military settlement and early life in Goulbourn Township * school, youth, and senior programming * events * research by appointment
Hawkesbury Central Food BankHawkesbury 613-636-0666 COVID-19 (23 March 2020): Food bank remains open. Call for an appointment. Food bank offering temporary assistance with food items
iHeart Radio, Kingston - Frontenac Mall, Toy MountainKingston 613-548-4411 The Salvation Army, 98.3 FlyFM and Bell Media partner to provide toys to less fortunate children * relies solely on cash donations and donations of new, unwrapped toys from community-minded businesses ...
Ingenium, Central Experimental Farm, Canada Agriculture and Food MuseumOttawa General information 613-991-3044 ; Reservations 613-991-3053 ; Media 613-410-5943 Agriculture museum * animal barns: dairy, sheep, beef, horses, poultry and rare breeds * interpretation and demonstrations offered during the summer months Exhibitions * Canola! Seeds of Innovation: E ...
Jewish Family Services of Ottawa, Ottawa, Tikvah ProgramOttawa 613-722-2225 ask for Tikvah intake COVID-19 (1 apr 2020): Due to COVID19, services will be offered by phone, email and videoconference until further notice. Calls are being made to check in with clients on Tikvah. Tikvah will be cheque ...
Kanata Food Cupboard, KanataKanata 613-836-7847 * If you are looking for food, you must call weekdays between 9 am-12 noon and a volunteer will answer the phone and set up an appointment. Do not leave a message as calls will not be returned. COVID-19 (20 March 2020): the food bank remains open but is moving to an emergency service hamper model effective Wednesday, March 18, 2020. Clients should call 613-836-7847 Mon-Fri 9 am-12 noon to bo ...
King's KitchenPrescott Carol Casselman, residence 613-340-3070 ; 613-349-9811 COVID-19 (6 April 2020): While the meal program is closed, Kings Kitchen is partnering with the South Grenville Food Bank, the Legion, and Windmill Brewery to offer a free spaghetti dinner delivered a ...
Loughborough Christmas & Emergency Relief Committee, Mailing AddressSydenham 613-572-6004 Christmas baskets and emergency financial assistance * Christmas baskets contain both food and toys * financial assitance helps individuals cope with unexpected crises such as fire, sudden death or ut ...
Lowertown Community Resource CentreOttawa 613-789-3930 This Centre provides information and referral services * crisis intervention * counselling services (individual and family) * support group for abused women * home support services * Community Develop ...
Martha's TableKingston 613-546-0320 ; Friendship Room 613-530-3771 COVID-19 (7 Apr 2020) Take-out meals offered until at the front door until further notice. Restaurant-style facility offering low-cost, nutritious meals * caters to anyone in need of a nutritious mea ...
Morrison Gardens Community HouseOttawa 613-596-6229 COVID-19 (24 Mar 2020): Due to COVID19, the Morrison Gardens Food Bank is running on an appointment-only basis until further notice. Call 613-596-6229 Mon-Fri 10 am-3 pm to make an appointment. All ot ...
Nepean, Rideau and Osgoode Community Resource Centre, Ottawa - Emerald PlazaNepean 613-596-5626 Integrated social services for the Nepean, Rideau and Osgoode area (some programs are offered to all residents of Ottawa) * information and referral * counselling for individuals, couples, youth and f ...
North Renfrew Family ServicesDeep River 613-584-3358 Offices closed but staff will still be working remotely to serve our community during regular business hours * leave a message with you name, phone number and the reason for your call and someone will ...
North Renfrew Family Services, Community Christmas Basket ProgramDeep River 613-584-3358 Through the organization and help of Beta Sigma Phi Chapter * families are provided with food gift cards from community donations and gifts collected via local Angel Trees
Odawa Native Friendship Centre, Ottawa - St Laurent BlvdOttawa 613-722-3811 COVID-19 (27 Mar 2020): Due to COVID19, The Odawa Native Friendship Centre is closed to the public until further notice. Clients can contact program coordinators directly at 613-722-3811 and their ext ...
Orléans-Cumberland Community Resource Centre, OrléansOrleans 613-830-4357 Community resource centre * information and referral * advocacy * crisis intervention * individual and family counselling * child & youth programs * support groups * parenting skills * community devel ...
Ottawa Professional Firefighters Association, Help Santa Toy ParadeOttawa Administration 613-857-3897 Fire fighters collect new toys and cash donations along the route. All money collected is used to buy toys, which are turned over to the Salvation Army for Ottawa's under-privileged children. New toys ...
Pavilion Food Bank (The)Ottawa 613-247-7772 COVID-19 (24 Mar 2020) Food bank is opened in a prepacked hamper format. Only 10 clients will be allowed in by the front door at a time, maintaining social distancing and use of hand sanitizer. Client ...
Pentecostal Assemblies of Canada, Evangel Pentecostal Church. BrightonBrighton 613-475-2444 Regular church activities include: * Church worship services * Men and Women's Ministries * Mid-week bible study * Children's Church during morning service * Vacation Bible School and Kids camps durin ...
Prison Fellowship Canada, Eastern OntarioOttawa (City of) Toll free 1-844-618-5867 Reconciliation and restoration services for inmates In-Prison: services such as bible study, mentoring groups, and one-to-one mentoring Angel Tree Christmas: offers a chance for offenders to give a gi ...
QuickStart Early Intervention for Autism, Kanata - Mailing AddressOttawa (City of) 613-791-3757 Individualized, intensive parent coaching program * Quick Start Early Intervention Program: team includes a psychologist, an occupational therapist, a speech language pathologist and a parent coach * ...
Riceville Food BankRiceville 613-715-0867 COVID-19 (6 April 2020): Clients are asked to call ahead to obtain an appointment. Food bank * limited emergency assistance for clothing, used appliances, etc. * Christmas hampers
Richmond Food BankRichmond (Ottawa) 613-838-5397 COVID-19 (20 March 2020): This food bank is still open. Food for 4-5 days per month including vouchers for fresh produce * special diets can be accommodated * Christmas baskets * delivery only in spec ...
Rideau Park United ChurchOttawa (City of) 613-733-3156 ; Christmas Cheer Program 613-733-3156 ext 231 Church * various activities for children, youth, adults, seniors, and families * Christmas Cheer program: hampers or grocery vouchers
Royal Canadian Legion, Ottawa, RemembranceOttawa Main reception 613-591-3335 * Poppy Store 888-301-2268 Poppy Campaign * Remembrance services across the country and National Remembrance Day service in Ottawa * maintenance of local cenotaphs and memorials Education initiatives about Remembrance including ...
Salvation Army, Brockville - First Ave, Community and Family ServicesBrockville 613-342-5211 COVID-19 (24 March 2020): From RCHS - food bank is opened Tue and Thu by appointment only. Call (613) 342-5211. Practical assistance to those in need * emergency clothing assistance * emergency food ...
Salvation Army, Napanee - Richard St, Community & Family Services - Christmas Food & Toy Assistance ProgramNapanee 613-354-7633 Collects donations of food and toys for Christmas baskets
Salvation Army (The), Belleville - Pinnacle St, Community and Family ServicesBelleville 613-968-6834 CV19 Emergency Food Bank Mon, Tues, Thurs, Fri 1 pm- 4 pm by appointment only call 613-968-6834 * Free Hot take out Meal Program offered everyday between 4 pm- 5:30 pm * Coffee Time and Lunch Program ...
Salvation Army (The), Brockville - First Ave, Christmas Assistance ProgramBrockville 613-342-5211 Christmas assistance providing help with food for a Christmas meal and toys for children
Salvation Army (The), Kemptville, Community and Family ServicesKemptville Administration 613-258-3583 ; store 613-258-0111 COVID-19 (23 Mar 2020): Due to COVID19, thrift store and church services are closed until further notice. Food bank and family services remain open but by appointment only; clients can call to make a ...
Salvation Army (The), Kingston - Patrick St, Community and Family Services - Christmas ProgramKingston Hamper information 613-548-4411, press 2 to access a list of departments then choose option 6 ; Toy Drive 613-548-4411 ext 144 or 142 Provides food for Christmas dinner basket to those in need * toys are available to children of families using this service and families will be able to choose their toys at the toy distribution centre ...
Salvation Army (The), Kingston - Patrick St, Community and Family ServicesKingston 613-548-4411 COVID-19 (23 March 2020): Food pantry services have been moved from individual pantry shopping to pre-bagged food. Call for more information at 613 548-4411. Access to community support * Emergency a ...
Salvation Army (The), KingstonKingston 613-541-3947 COVID-19 (20 Mar 2020) Salvation Army Rideau Heights Corps Buildings closed to the public until further notice. Will continue to provide food assistance through the Community Food Bank 613-541-3947. ...
Salvation Army (The), Napanee - 135 Mill St, Community & Family ServicesNapanee 613-354-7633 COVID-19 (24 Mar 2020) call the Food Bank Office at 613-354-7633 to request service. Details regarding food pick up will be provided when you call. Access to community support * emergency assistance ...
Salvation Army (The), Perth - Wilson St W, Community and Family ServicesPerth 613-267-6260 COVID-19 (8 Apr 2020): Community & Family Services will remain open. However, clients are asked to call or email for an appointment as no drop-ins will be admitted to either the Perth or Smiths Falls ...
Salvation Army (The), Picton, Community ChurchPicton Church Office 613-476-3159 CV19 Food Bank open Tues, Wed, Thurs 9 am- 12 noon * all other functions cancelled until April 30, 2020 (March 22, 2020) Community Church Services * Food Bank * Emergency food, shelter & clothing * Co ...
Salvation Army (The), RenfrewRenfrew Office 613-433-9785 Christmas toy and food assistance
Salvation Army (The), Smiths Falls - Brockville St, Mississippi Rideau-Lakes Corps - Community & Family ServicesSmiths Falls 613-283-3563 COVID-19 (8 Apr 2020) Food Bank remains open by appointment only * call 613-283-3563 Mon-Fri 9 am- 5 pm to leave a message or send an email to Debbie at debbie_lafleur@can.salvationarmy.org. This inf ...
Salvation Army (The), Trenton, Christmas AssistanceTrenton 613-392-9905 Christmas assistance food program
Salvation Army (The), Trenton, Community and Family ServicesTrenton 613-392-9905 Free Lunch Program * Donations Welcome * Food Bank Program
Sandy Hill Community Health Centre, OttawaOttawa 613-789-1500 Health centre focused on family and community health * information and referral * community development and engagement * seniors' programs * Health Card Assistance Program and assistance to obtain Ont ...
Smiths Falls Free Methodist Church, Smiths FallsSmiths Falls 613-283-5383 Free Methodist church * Sunday school * Vacation Bible School * annual Christmas dinner * Cinderella Boutique
South-East Ottawa Community Health Centre, Ottawa - Heatherington Rd, Early On Better Beginnings Better FuturesOttawa 613-523-2223 COVID-19 (20 Mar 2020) Call the Centre at 613-737-5115 before attending. Many of the programs and services are currently suspended or changed to phone appointments until further notice. Support and se ...
Southern Frontenac Community Services Corporation, Sydenham - Stagecoach Rd, Seniors and Community Support Services – Family ServicesSydenham 613-376-6477 COVID-19 (8 Apr 2020): the food bank is open, all other programs are closed until further notice. Family Services include: * Coordinated Access * Hydro Leap and Ontario Energy Savings Programs * Cari ...
St Basil's Social Action GroupOttawa (City of) 613-729-5149 ext 207 COVID-19 (30 Mar 2020) Call 613-729-5149 ext 207 or 613-729-5140 ext 207 if you need food or essentials. The hamper will be delivered at the house door or at the entrance of the client's building. It ...
St. John the Apostle ParishOttawa (City of) 613-829-1760 Catholic church * faith-based programming for children * choir * pastoral care * Catholic Women's League * Christmas program Hall rental: one room with a capacity of 200 people and one room with a cap ...
Stittsville Food BankStittsville 613-831-0451, leave a message COVID-19 (30 Marche 2020): Food Bank open on appointment only. Call (613) 831-0451. Food bank
StoreHouse Wellington and District Foodbank, Wellington, FoodbankWellington 613-849-7403 CV19 Food Bank open every Wed from 1 pm- 3 pm * PICK UP ONLY - do not get out of your car; clients will be required to sign * Some delivery arrangements can be made for isolated clients * For addition ...
The Well / La SourceOttawa 613-594-8861 ; Women's Line 613-594-2843 COVID-19 (26 Mar 2020) Closed for regular programming but are serving bag lunches at noon from the door at 154 Somerset St. W * if in need of supplies and food, call 613-594-8861 or send a message vi ...
Toy MountainOttawa   The Salvation Army operates the Toy Centre and manages the distribution of the toys to qualified families. * Free toys are distributed to eligible families from December until Christmas.
Valoris for Children and Adults of Prescott-Russell, Plantagenet, Christmas Elves CampaignPlantagenet 613-673-5148 ext 0 Christmas toy program for youth * donations (gift certificates, new games, toys, clothing, books, money, etc.) welcome
Watson's MillManotick 613-692-6455 Living heritage site and community museum * milling workshops and demonstrations * Halloween and Christmas events * meeting spaces * main and second floors available as rental space for public or priv ...
West Carleton Food Access CentreWest Carleton 613-832-5685 COVID-19 (25 Mar 2020) coordination of food distribution to regular clients and anyone new in need is completed by appointment only * book by phone at 613-832-5685 Mon, Wed, Fri until 1 pm or book by ...
Woodroffe United ChurchOttawa (City of) 613-722-9250 Worship services and Church School * pastoral care * rental space * Christmas program (offering gift cards to Produce Depot, mitts and scarves, a toiletries bag for adults and socks for men)